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AutoZone Auto Parts

4.2
(463 reviews)

Business Details

3101 W Allegheny Ave, Philadelphia, PA
19132, United States
(215) 861-0936

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of automotive replacement parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3101 W Allegheny Ave, Philadelphia, PA
19132, United States

Hours

Reviews

4.2
463 reviews
5 stars
294
4 stars
73
3 stars
40
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Manny and Jaleel received praise for their helpfulness, others, particularly managers, were criticized for rudeness and lack of assistance.

Staff Attitude

Several reviews highlighted unprofessional behavior and poor attitudes from staff, with reports of employees being dismissive or unhelpful.

Product Availability

Customers noted issues with product availability and incorrect orders, leading to frustration during their visits.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.
  • JW
    Joseph Waters
    Feb 20, 2026
    5.0
    Nice staff members, fast service and ok prices.
  • NN
    Nobuhle
    Feb 15, 2026
    4.0
    Kind customer service. The manager Steven and team treated me like family. A unique experience actually.
  • CC
    Charles Conine
    Jan 4, 2026
    1.0
    Horrible Service
  • BF
    Benjamin Fineman
    Jan 2, 2026
    1.0
    I needed new windshield wipers for my car, and the young lady that helped me at first was very helpful. She looked up the ones I needed and helped me get the ones that would fit my car, at least I thought so. Unfortunately none of the ones I purchased fit the blades on my car. When making the purchase I signed up to have the receipt emailed to me, although I never received the receipt, just tons of promotional emails for various deals. When I went to return these blades and exchange them for the right ones they told me that I could not exchange them because I did not have a proper receipt. When I tried to ask them if they could look up my phone number to look up the receipt, they said it wasn't possible. The woman at the counter was very short with me and had no inclination to try to help me in the slightest possible way. I will never give this location my business again.
  • EE
    Eric
    Dec 22, 2025
    1.0
    I wanted to purchase sone gifts for a new driver. I was the only customer in the store. Stood at counter ready to make purchase but the woman working the register was more interested in printing flyers. Nobody acknowledged my intention to make a purchase so I just left and went to Pepboys.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Philadelphia is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery services?

Yes, AutoZone offers both in-store pickup and same day delivery services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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