Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of automotive replacement parts including new and remanufactured hard parts, maintenance items and Car accessories.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers noted that staff members were knowledgeable and helpful, particularly in assisting with parts and installations.
Store Management
The management received negative feedback for poor customer service and lack of professionalism, with specific managers being called out for their attitudes.
Cleanliness and Organization
The store was generally described as clean and well-organized, although some customers reported issues with product availability and store layout.
Product Availability
Customers expressed frustration over the lack of certain parts in stock, leading to recommendations to visit other stores.
MH
Myesha Hill
Nov 4, 2025
5.0
Thanks Ms. Christie and Mr. Jalil for you excellent customer service... Team work was exceptionally good at this location 😊. Stores need more customer service representatives like this. Great job guys ..
PM
Phillip Martin
Oct 31, 2025
5.0
Good service
BV
Boris Verbitsky
Oct 11, 2025
5.0
Just got a gallon of windshield washer fluid for free, with the purchase of 2 wipers!
SW
Sonny Wilson
Oct 8, 2025
3.0
Looking for a air filter for my 2021 hybrid Chrysler Pacifica and they did not have it. I'll most likely going to have to go online to get it, it's not in stock at alot of places. They suggested two other stores to go to both auto zone but I haven't had the time it was great they got right to me there diagnostic tool was down wanted to check an engine light I think it's the air filter
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Philadelphia is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery services?
Yes, AutoZone offers both in-store pickup and same day delivery services for customer convenience.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 3101 W Allegheny Ave, Philadelphia, PA 19132, USA.
What automotive brands can I find at this AutoZone store?
This AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I shop for car batteries and brake pads at this location?
Yes, AutoZone offers products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts have curbside pickup options?
Yes, this AutoZone location provides curbside pickup along with in-store shopping and pickup options.
What is the contact number for AutoZone Auto Parts in Philadelphia?
You can reach AutoZone Auto Parts at +1 215-861-0936 or toll-free at +1 800-288-6966.
What nearby automotive repair options are close to AutoZone Auto Parts?
Nearby automotive repair centers include Pep Boys, Car Lift Garages, Steve’s Full Service Auto Repair Center, and Ruffin Family Enterprises which can complement your AutoZone visit for repairs and services.
Are there food options near AutoZone Auto Parts if I want to grab a bite before or after shopping?
You can enjoy nearby dining at McDonald's, Mimmo's Pizza, 32nd Street Pub, and 3 generations, all close to AutoZone for a quick snack or meal.
Is there public transportation or helpful landmarks near AutoZone to assist in finding the store?
While specific transit stations aren't listed, landmarks such as Habitat for Humanity ReStore, Mercy Career & Technical High School, and Lukoil gas station near AutoZone can help orient customers to the area.