Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Duncannon Ave in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 329-9101.
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Product Availability
Customers frequently reported issues with product availability, including receiving incorrect parts and not having items in stock.
Staff Knowledge
While some staff members were noted for their expertise and helpfulness, others were described as lacking knowledge about products.
Management Issues
Several reviews highlighted poor management practices, including rude behavior from managers and inadequate staffing.
MA
Marco Antonio
Feb 21, 2026
1.0
I came to this Auto part store to look for something simple" when I asked one of the Gentleman that was working there the look I got was like I was bothering that man , I did not even got an answer not even a ( i )can sent you to the right person everyone that I noticed was like communicating on the phone with the most popular person on Earth and did not wanted to be bother so I kept looking for the item for a few more minutes so since no one came to help me or ask what I was looking for I left but be assure that my business my money would be spend somewhere else Period..
SC
Sengly Chen
Feb 17, 2026
5.0
Thanks Johnny Gomez for finding everything I need!
RS
robert Shelton
Feb 11, 2026
1.0
Bought a set of 4 ngk spark plugs,
added $1.99 for some grease or lube, which I didn't ask for or discuss,
The worst part, I didn't get it packed with my items.
I don't think this is a mistake, I think it is systemic in this particular store, I had something similar happen a few years back, but I caught it before I left the store.
180 DUNCANNON AVE, ACROSS FROM OLNEY HS.
DO BETTER.
BR
Brailyn Rdgz
Jan 13, 2026
5.0
i had an issue with ma car and the only worker who stepped up to help me out to find what i needed was an employee named eric im not sure if i spelled it right but hes a great read shirt he also helped me install the part
SS
Sara Spaid-Thomas
Jan 3, 2026
1.0
The employees at the AutoZone including the manager are some of the rudest people ever. They had an attitude with my daughter that was totally uncalled for especially when she was being friendly with them. The manager stepped in because the employee told him that my daughter said he should smile it could make your day a little brighter. The manager came with the same attitude and since this was the 2nd time she went to this particular AutoZone and experienced the same rudeness we will not be returning. I think that if you come to work with an attitude or if you have something negative going on in your life that working with the public should not be your job.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Philadelphia?
AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 7:30 AM to 8:00 PM.
What products can I find at AutoZone Auto Parts on W Duncannon Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services for your convenience.
How can I contact AutoZone Auto Parts at 180 W Duncannon Ave?
You can reach them by phone at (215) 329-9101 or via email at customer.service@autozone.com.
What brands of auto parts does this AutoZone carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a nearby restaurant where I can eat before or after shopping at AutoZone?
You can visit nearby places like Tacos Burritos & Tortas, Bally Pizza, or La Fogata for a meal before or after your auto parts shopping trip.
Are there automotive repair shops near the AutoZone on W Duncannon Ave?
Yes, nearby automotive repair options include Geo Auto Body Shop llc, Empire Automotive Center, Five Star Auto Collision, and Rathe's Auto Services for your vehicle needs.
What other useful stores are near the AutoZone location?
Nearby useful stores include the Jc Laundromat, 7 Brothers Supermarket, Seven Brothers Supermarket, Joseph's Grocery Store, and Phoenix Awning Company for diverse shopping needs.
What social media channels can I use to follow or contact AutoZone Auto Parts in Philadelphia?
You can follow or contact them on Facebook at AutoZonePhiladelphiaPA1894 and on Twitter with the handle @autozone.
Does the store participate in any rewards or promotional programs?
Yes, this AutoZone location is part of the '031221-Rewards Bonus Days' program to provide savings to customers.
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