Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Washington in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 276-4100.
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unprofessional behavior.
Staff Attitude
Several reviews highlighted a lack of enthusiasm and attentiveness among staff, with some employees appearing irritated or unwilling to assist customers.
Store Experience
Customers appreciated the store's cleanliness and organization, but some experienced long wait times and issues with staff availability.
Product Availability
The store is generally well-stocked with a variety of automotive parts, but some customers faced challenges in finding specific items.
VC
V Cain
Jan 3, 2026
5.0
I received a cordless tire inflator as a gift and a piece had broken off. I didn't have the receipt and the gentleman told me get another. I was in and out with no problem. Great customer service.
DO
Demetrio Olivieri
Nov 4, 2025
5.0
Great customer service
MP
Miliardo Peacecraft
Sep 15, 2025
5.0
Rich was super helpful give that man a raise
RA
rene arnaudo
Sep 6, 2025
1.0
Lousy attention
CC
Chris Chrissy
Jul 24, 2025
1.0
No way I will return. I visited this location for brakes and rotors. The man who serviced us was irritated and made me very uncomfortable asking questions. I purchased brakes and rotors but I should have actually walked out but I will not return. If I should need to visit an auto one in the future it will be a different location. No one else wanted to work, the young adults working were just chatting and not doing anything not sure if this is why the man was annoyed but my thoughts are this store sells parts to customers and I am a customer and he was mad we were in the store. I will not return, I did not feel valued.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Philadelphia is open Monday through Friday from 7:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, this location offers both in-store pickup and same-day delivery services.
What types of auto products and brands can I find at this AutoZone?
You can find auto parts, brake pads, car batteries, and accessories from brands like Duralast, Bosch, ACDelco, and Penzoil, among others.
Where is AutoZone Auto Parts located?
The store is located at 1434 E Washington, Philadelphia, PA 19138, USA.
Is AutoZone Auto Parts open during weekends?
Yes, on Saturdays it opens from 7:30 AM to 9:00 PM and on Sundays from 7:30 AM to 8:00 PM.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (215) 276-4100 or email customer.service@autozone.com.
Are there any nearby restaurants where I can eat before or after shopping at AutoZone?
Yes, nearby restaurants include No 1 Chinese Restaurant, Stenton Pizza, June's Restaurant, Crown Fried Chicken, KFC, and Boston Market, offering various dining options.
What beauty and wellness services are available near AutoZone Auto Parts?
Nearby beauty and spa options include Gabbies Hair Salon, VIP Perfect Nails, Beauty Express Dominican Hair Salon, Callis-N-Callis Barber Shop, The Cave Grooming, and Knight's Beauty & Barber Supply.
Are there any financial services close to AutoZone Auto Parts?
Nearby financial services include Citizens Bank, ACE Cash Express, Santander Bank ATM, and H and H Financial Services Pa for your banking and financial needs.
Can I find any nearby educational or medical facilities around AutoZone Auto Parts?
Yes, West Oak Lane Charter School is nearby for education, and the Nelson Medical Group and Stenton Avenue Medical & Rehab Center provide medical services close to the store.