AutoZone Auto Parts

3.9
863 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Washington in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 276-4100.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1434 E Washington, Philadelphia, PA
19138, United States

Hours

Reviews

3.9
863 reviews
5 stars
376
4 stars
213
3 stars
146
2 stars
43
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unprofessional behavior.

Staff Attitude

Several reviews highlighted a lack of enthusiasm and attentiveness among staff, with some employees appearing irritated or unwilling to assist customers.

Store Conditions

The store is generally well-stocked and clean, but some customers noted issues with staff availability and responsiveness.

Service Efficiency

Customers experienced varied wait times, with some reporting quick service while others faced delays and unhelpful interactions.

Product Availability

Most customers found that the store had the parts they needed, although some expressed frustration with pricing and product organization.
  • DO
    Demetrio Olivieri
    Nov 4, 2025
    5.0
    Great customer service
  • MP
    Miliardo Peacecraft
    Sep 15, 2025
    5.0
    Rich was super helpful give that man a raise
  • RA
    rene arnaudo
    Sep 6, 2025
    1.0
    Lousy attention
  • CC
    Chris Chrissy
    Jul 24, 2025
    1.0
    No way I will return. I visited this location for brakes and rotors. The man who serviced us was irritated and made me very uncomfortable asking questions. I purchased brakes and rotors but I should have actually walked out but I will not return. If I should need to visit an auto one in the future it will be a different location. No one else wanted to work, the young adults working were just chatting and not doing anything not sure if this is why the man was annoyed but my thoughts are this store sells parts to customers and I am a customer and he was mad we were in the store. I will not return, I did not feel valued.
  • AM
    Aly Masakela
    Jul 19, 2025
    5.0
    Welcoming Store and help is awesome and some are good with names and faces

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Philadelphia is open Monday through Friday from 7:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, this location offers both in-store pickup and same-day delivery services.