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AutoZone Auto Parts

3.8
(710 reviews)

Business Details

5601 Vine St 55, Philadelphia, PA
19139, United States
(215) 474-3367
https://www.autozone.com/locations/pa/philadelphia/5601-vine-st-55.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Vine St in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 474-3367.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5601 Vine St 55, Philadelphia, PA
19139, United States

Hours

Reviews

3.8
710 reviews
5 stars
317
4 stars
152
3 stars
92
2 stars
53
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising helpful staff while others report rudeness and unprofessional behavior.

Product Availability

Customers frequently noted that the store is well-stocked and often has the parts they need, although some experienced issues with incorrect items or stock discrepancies.

Store Management

Several reviews highlighted concerns about management professionalism and customer interaction, with some praising new management while others reported negative experiences.

Wait Times

Many customers expressed frustration with long wait times both in-store and on the phone, indicating a need for more staff during busy periods.
  • BS
    Benjamin Sims
    Feb 23, 2026
    5.0
    They always have what I need for the job at hand. Good service
  • R7
    Rugby 7400
    Dec 23, 2025
    1.0
    Called for a part dude picked up talking to somebody in background told me to hold I’m still on hold for 20 minutes lmaooooo what type time yall on
  • JJ
    jaypython1
    Dec 19, 2025
    1.0
    Brought a set of hex keys that cost around $20 and ended up not needing them, so I went to return them and they told me they can't give me cash for two days now, they haven't had any ones or change in the store, and I walked 30 mins there and back for no reason, I'm still here waiting for them to get change so I can get my money back, asked the girl when they were getting change and she said she has no clue and that brinks wasn't coming smh.
  • WF
    Wm. Alexander Fisher
    Nov 20, 2025
    1.0
    The absolute worst! You can call them, if they pick up, they’ll say the item is there. You get to the store, “we don’t got it…” verbatim. Literally a store full of boxes with either the same item, like a corner store, or “we ain’t got it”.
  • CB
    Chalant Barr
    Oct 26, 2025
    1.0
    Whoever this new manager is in the store he needs to be re educated on Professionalism and Customer Service Etiquette! EPIC FAIL!! I go into the store this evening at 6:20pm and I have my key fob and I asking for a batter for the key fob. At this point the manager starts yelling “I AM NOT TOUCHING THAT! I AM NOT TOUCHING THAT.” Last time we touch that we had to be $750 because we broke the key fob !!! I am not touching that! We not allowed! So i asked him if he can look it up and let me know the battery and i can replace it myself. He continues yelling ! Saying what he not doing all hood! So after a few minutes of him putting on a show I stop him. Like hey! Cut it! Is all this necessary! He says I am just being real and telling you like it is and you mad! So i called someone to help me and as I am talking on the phone everything I am saying he going back and forth and I am on the phone! At some point he tells me to leave the store. I am not leaving no where . Nobody even talking to you at this point you ear hustling and it’s weird! I was in the store 5 mins and for 5 mins everything I said on the phone he responding like I am talking to him. I am explaining what occurred and why you can’t help me allegedly! Now another customer comes in and he now is saying things to me ! 2 men in Auto zone auguring with a woman about key fob! I AM WRITING A LETTER AND COMPLAINING. This is unacceptable! The verbiage you use on the street should be different than what is said while in a professional business! I am not your homie I am a customer! If i was a white woman would you treat me this way? Just saying

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Philadelphia is open from 7:00 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer same-day delivery or in-store pickup services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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