Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Vine St in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 474-3367.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.8
705 reviews
5 stars
315
4 stars
151
3 stars
92
2 stars
53
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior, and long wait times.
Product Availability
Customers appreciated the wide range of products available, but some experienced issues with incorrect parts and stock discrepancies.
Store Management
Feedback indicated dissatisfaction with management, particularly regarding professionalism and customer interaction.
Staff Helpfulness
While some employees were praised for their helpfulness and knowledge, others were criticized for being unhelpful or dismissive.
Store Conditions
Several reviews mentioned the store being crowded and disorganized, leading to longer wait times and a chaotic shopping experience.
- WFWm. Alexander Fisher4 days ago1.0The absolute worst! You can call them, if they pick up, they’ll say the item is there. You get to the store, “we don’t got it…” verbatim. Literally a store full of boxes with either the same item, like a corner store, or “we ain’t got it”.
- RBRodney BarberNov 4, 20255.0Temp power outage today
- JJJayOct 27, 20251.0Thursday 23rd 3:45p, misses needed a battery for '21 rav4 . When we arrived , a worker yelled don't touch batteries, as I was about to pick one out . Got to counter and was given a battery after I showed him a photo of what was needed . Had to exchange at 57th & baltimore . Young lady at counter looked under hood at correct battery and said the new exchanged battery was for a truck , w.k.o.s.. Needless to say got the right battery thanks to Muslim Sis and autozone 57th and baltimore ave. Misses and rav4 made it to Virginia Saturday thanks to 57th and baltimore ave autozone and Sis
- CBChalant BarrOct 26, 20251.0Whoever this new manager is in the store he needs to be re educated on Professionalism and Customer Service Etiquette! EPIC FAIL!! I go into the store this evening at 6:20pm and I have my key fob and I asking for a batter for the key fob. At this point the manager starts yelling “I AM NOT TOUCHING THAT! I AM NOT TOUCHING THAT.” Last time we touch that we had to be $750 because we broke the key fob !!! I am not touching that! We not allowed! So i asked him if he can look it up and let me know the battery and i can replace it myself. He continues yelling ! Saying what he not doing all hood! So after a few minutes of him putting on a show I stop him. Like hey! Cut it! Is all this necessary! He says I am just being real and telling you like it is and you mad! So i called someone to help me and as I am talking on the phone everything I am saying he going back and forth and I am on the phone! At some point he tells me to leave the store. I am not leaving no where . Nobody even talking to you at this point you ear hustling and it’s weird! I was in the store 5 mins and for 5 mins everything I said on the phone he responding like I am talking to him. I am explaining what occurred and why you can’t help me allegedly! Now another customer comes in and he now is saying things to me ! 2 men in Auto zone auguring with a woman about key fob! I AM WRITING A LETTER AND COMPLAINING. This is unacceptable! The verbiage you use on the street should be different than what is said while in a professional business! I am not your homie I am a customer! If i was a white woman would you treat me this way? Just saying
- DGDasan GregorySep 15, 20255.0No disrespect to the old manager but the new boss Mr R Hall Got thing running smoothly guy was having a hard time getting my warranty on my battery he came in and literally had me out in 10 seconds Ty Autozone
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Philadelphia is open from 7:00 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer same-day delivery or in-store pickup services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
How can I contact AutoZone Auto Parts at 5601 Vine St #55?
You can call the store at (215) 474-3367 or email customer.service@autozone.com for inquiries.
Where is AutoZone Auto Parts located?
It is located at 5601 Vine St #55, Philadelphia, PA 19139, United States.
What brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby restaurants where I can eat before or after visiting AutoZone Auto Parts?
Yes, Halal Gyro King, a halal restaurant and diner, is located near AutoZone Auto Parts where you can enjoy a meal before or after your visit.
What nearby transportation or recreational options are available near AutoZone Auto Parts?
PPR District 10, a sports and recreation venue, is nearby, offering customers a chance to relax or exercise after visiting the store.
Are there convenience stores near AutoZone Auto Parts for quick shopping?
Yes, Family Dollar and Save A Lot discount stores and supermarkets are located nearby for your convenience.
Can I find religious or community centers near AutoZone Auto Parts?
Yes, St. Peters F.B.H. Church and Greater Works Christian Ministries are nearby religious organizations you can visit.