Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ridge Ave in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 487-1274.
Experiences with customer service are mixed; some employees are praised for their helpfulness, while others are reported as rude or unprofessional.
Product Availability
Customers appreciate the wide selection of parts and tools available, although some have noted issues with stock and incorrect items.
Staff Knowledge
While many customers found staff knowledgeable and helpful, there are complaints about some employees lacking expertise.
Store Experience
The overall store experience varies significantly by location, with some stores providing excellent service and others being criticized for poor management and customer interaction.
Installation Services
Installation services are appreciated when provided, but there are complaints about improper installations and refusal to assist without additional purchases.
WP
Wes Perez
5 days ago
5.0
I recently visited Auto Zone and was genuinely impressed by the level of customer service I received. The staff were attentive, knowledgeable, and truly went above and beyond to help me with my purchase.
A big shout-out to Maurice and Malac for being exceptionally helpful. They assisted me in selecting a new battery and ensured I got exactly what I needed. They faced a challenge when removing my old battery, but their persistence paid off. They worked hard and stayed with it even after I started to feel a bit discouraged.
I offered to tip them because of their dedication and hard work, but Maurice politely declined. This kind of humility and focus on providing great service rather than personal gain is the hallmark of true customer service.
Overall, a fantastic experience. If you’re looking for knowledgeable staff and reliable, friendly service, this Auto Zone is a great place to go.
KB
Kendra Best
Nov 3, 2025
5.0
Went to AutoZone today because my windshield wiper was broken. I just want to say thank you to Maurice for helping me out. He helped me purchased the best wiper for my car and installed it for me and everything. He made sure it was working properly before I left. Thanks again for all your help!!!
BH
Battle Hound
Nov 2, 2025
1.0
This store is either out of stock or the sales person is clueless!!
Today I went in the guy working the counter was rude and annoying.
This will be the last time for this lam store. Advanced Auto or Bobs Automotive. Going forward.
JW
John Wheeler
Nov 2, 2025
5.0
Great place to grab your car needs. All the staff is terrific, very pleasant and helpful. Prices are a little bit better than the average. Strongly recommend...
GC
Goodnight Charlie
Oct 18, 2025
2.0
I wanted to have my normal experience at Autozone. Came in during the afternoon hours and had went to the self checkout area - thinking I’m not going to bother these folks. I bought a paint spray can, and needed authorization from the person across the counter who was sitting, Eddie. Upon letting him know, he put out a huge sigh - OK cool - I thanked him. Then, I tried to pay, and use my gift card. He said with an attitude, “you know you can’t use that, you know that.” I said, I’ve never used this before here, ever. Then he had to walk me to the register with another sigh. He told me I couldn’t put in my account number because I have to take that up with corporate in Tennessee. Again, just wanted to have a normal transaction - not be met with an attitude. I get it - you’re tired but I didn’t deserve that. Thanks Eddie.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.
What types of products does AutoZone Auto Parts sell?
They sell auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located?
It is located at 6758 Ridge Ave, Philadelphia, PA 19128, USA.
Can I find AutoZone Auto Parts online for shopping or information?
Yes, you can shop online or find more information at https://www.autozone.com/locations/pa/philadelphia/6758-ridge-ave.html.
Does AutoZone Auto Parts have curbside pickup options?
Yes, AutoZone Auto Parts offers curbside pickup along with in-store shopping.
What are the Sunday opening hours of AutoZone Auto Parts?
On Sundays, AutoZone Auto Parts is open from 7:30 AM to 8:00 PM.
What automotive repair services are near AutoZone Auto Parts?
Nearby automotive repair options include N & V Auto Services, Midas, and Jiffy Lube, which can complement your visit for any repairs or maintenance needs.
Are there any dining options close to AutoZone Auto Parts in Philadelphia?
Yes, you can visit Ridge Diner, Daiva's Grille, or PTG Restaurant & Caterers nearby for a meal before or after your visit.
What other local services or amenities are near AutoZone Auto Parts that customers might find useful?
Close to AutoZone, you'll find storage facilities like Mr. Storage and Mr. Storage - Roxborough, as well as places for personal care like Throwback Barbershop and Joe's Throwback Barber Shop.