AutoZone Auto Parts

4.2
439 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ridge Ave in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 487-1274.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6758 Ridge Ave, Philadelphia, PA
19128, United States

Hours

Reviews

4.2
439 reviews
5 stars
275
4 stars
75
3 stars
34
2 stars
21
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Experiences with customer service are mixed; some employees are praised for their helpfulness, while others are reported as rude or unprofessional.

Product Availability

Customers appreciate the wide selection of parts and tools available, although some have noted issues with stock and incorrect items.

Staff Knowledge

While many customers found staff knowledgeable and helpful, there are complaints about some employees lacking expertise.

Store Experience

The overall store experience varies significantly by location, with some stores providing excellent service and others being criticized for poor management and customer interaction.

Installation Services

Installation services are appreciated when provided, but there are complaints about improper installations and refusal to assist without additional purchases.
  • WP
    Wes Perez
    5 days ago
    5.0
    I recently visited Auto Zone and was genuinely impressed by the level of customer service I received. The staff were attentive, knowledgeable, and truly went above and beyond to help me with my purchase. A big shout-out to Maurice and Malac for being exceptionally helpful. They assisted me in selecting a new battery and ensured I got exactly what I needed. They faced a challenge when removing my old battery, but their persistence paid off. They worked hard and stayed with it even after I started to feel a bit discouraged. I offered to tip them because of their dedication and hard work, but Maurice politely declined. This kind of humility and focus on providing great service rather than personal gain is the hallmark of true customer service. Overall, a fantastic experience. If you’re looking for knowledgeable staff and reliable, friendly service, this Auto Zone is a great place to go.
  • KB
    Kendra Best
    Nov 3, 2025
    5.0
    Went to AutoZone today because my windshield wiper was broken. I just want to say thank you to Maurice for helping me out. He helped me purchased the best wiper for my car and installed it for me and everything. He made sure it was working properly before I left. Thanks again for all your help!!!
  • BH
    Battle Hound
    Nov 2, 2025
    1.0
    This store is either out of stock or the sales person is clueless!! Today I went in the guy working the counter was rude and annoying. This will be the last time for this lam store. Advanced Auto or Bobs Automotive. Going forward.
  • JW
    John Wheeler
    Nov 2, 2025
    5.0
    Great place to grab your car needs. All the staff is terrific, very pleasant and helpful. Prices are a little bit better than the average. Strongly recommend...
  • GC
    Goodnight Charlie
    Oct 18, 2025
    2.0
    I wanted to have my normal experience at Autozone. Came in during the afternoon hours and had went to the self checkout area - thinking I’m not going to bother these folks. I bought a paint spray can, and needed authorization from the person across the counter who was sitting, Eddie. Upon letting him know, he put out a huge sigh - OK cool - I thanked him. Then, I tried to pay, and use my gift card. He said with an attitude, “you know you can’t use that, you know that.” I said, I’ve never used this before here, ever. Then he had to walk me to the register with another sigh. He told me I couldn’t put in my account number because I have to take that up with corporate in Tennessee. Again, just wanted to have a normal transaction - not be met with an attitude. I get it - you’re tired but I didn’t deserve that. Thanks Eddie.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.