AutoZone Auto Parts

4.1
1066 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. Broad St. in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 228-0423.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3900 N Broad St, Philadelphia, PA
19140, United States

Hours

Reviews

4.1
1,066 reviews
5 stars
574
4 stars
219
3 stars
134
2 stars
46
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly mentioning individuals like Chris, Miguel, and Brandon for their exceptional service.

Product Availability

Customers frequently noted that the store is well-stocked and often has the parts they need, although some reported issues with online order fulfillment.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about slow service, unprofessional staff, and negative attitudes from certain employees.

Efficiency

Several customers appreciated the quick service and efficiency in handling their needs, although some experienced long wait times.
  • CM
    Chamira Monroe
    6 days ago
    5.0
    Thank you Luis for going the extra mile to correct the transaction so I didn’t have to drive all the way back to the other store and pick up the wiper blades I paid for.
  • JC
    Jeremy J. Colón
    Dec 5, 2025
    5.0
    Chris helped me choose and install an new battery for my car. He was kind and performed a quick and excellent job.
  • KK
    Kemaniee Kinney
    Nov 17, 2025
    5.0
    I always go to auto zone but this auto zone customer service was wonderful sometimes you don’t know what to expect walking into auto zone due to some poor customer service but this one the ASM Mr.Miguel was so hopeful helped me save money as well as going out to my car to do some of the work I really appreciate and his whole team I was greeted at the door and most importantly they fixed my problem with my car and I didn’t pay a dime instead of scamming me.
  • JW
    Joseph Waters
    Nov 16, 2025
    4.0
    No complaints and they are reliable.
  • SO
    Shaquana Outlaw
    Nov 6, 2025
    5.0
    Great customer service Christopher P. Sales manager was extremely helpful, knowledgeable and competent in helping me with my automobile needs. Being a female I felt he gave me his knowledgeable and experienced expertise. I’m ecstatic to me a customer and will always come to this location. 5 stars!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:00 AM to 9:00 PM, Monday through Friday.

Does AutoZone Auto Parts offer same-day delivery and in-store pickup?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services.