Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N. Broad St. in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 228-0423.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,065 reviews
5 stars
573
4 stars
219
3 stars
134
2 stars
46
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific employees highlighted for their exceptional service.
Staff Efficiency
While some reviews noted quick service, others reported long wait times and inefficiencies, particularly with online orders and in-store assistance.
Product Availability
Customers frequently mentioned that the store is well-stocked and often has the parts they need, although there were complaints about the handling of online orders.
Mixed Experiences
Feedback varied significantly, with some customers expressing satisfaction while others reported negative experiences, particularly regarding specific staff attitudes and service quality.
Store Management
Several reviews indicated issues with management and staff training, suggesting a need for improvement in customer service practices.
- KKKemaniee KinneyNov 17, 20255.0I always go to auto zone but this auto zone customer service was wonderful sometimes you don’t know what to expect walking into auto zone due to some poor customer service but this one the ASM Mr.Miguel was so hopeful helped me save money as well as going out to my car to do some of the work I really appreciate and his whole team I was greeted at the door and most importantly they fixed my problem with my car and I didn’t pay a dime instead of scamming me.
- JWJoseph WatersNov 16, 20254.0No complaints and they are reliable.
- SOShaquana OutlawNov 6, 20255.0Great customer service Christopher P. Sales manager was extremely helpful, knowledgeable and competent in helping me with my automobile needs. Being a female I felt he gave me his knowledgeable and experienced expertise. I’m ecstatic to me a customer and will always come to this location. 5 stars!!!
- DODemetrio OlivieriNov 4, 20251.0Returned a battery that was under warranty and was still charged for the new battery that had to be ordered. Contacted customer service and was told regional manager would contact me. Still waiting for over a week
- JSJoseph SimmonsOct 11, 20255.0On a Saturday afternoon the store has a full complement of employees, eager to help and knowledgeable of what direction to send me in.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:00 AM to 9:00 PM, Monday through Friday.
Does AutoZone Auto Parts offer same-day delivery and in-store pickup?
Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I purchase at AutoZone Auto Parts on N. Broad St.?
You can buy auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located in Philadelphia, PA?
It is located at 3900 N Broad St, Philadelphia, PA 19140.
What brands of auto parts does AutoZone carry at the N. Broad St. store?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts at the N. Broad St. location for support?
You can call them at (215) 228-0423 or email customer.service@autozone.com.
What is a nearby car rental option if I need a rental while shopping at AutoZone?
Budget Truck Rental is nearby if you need to rent a vehicle while visiting AutoZone.
Are there nearby dining options near AutoZone on N. Broad St.?
Yes, Yummy Garden, a Chinese and American diner, is close by for a meal before or after your visit.
Is there a taxi service near AutoZone Auto Parts to help with transportation?
Victory Taxi Radio Dispatch nearby offers taxi services to help you get to and from the AutoZone store.
What other automotive repair services or shops are located near AutoZone Auto Parts?
Nearby automotive repair options include Palacio Carburetor Rebuilders, Pop and Sons Tire and Repair, United Auto Collision, and Bavarian Motors.