Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. Broad St. in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 228-0423.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store is well-stocked and often has the parts they need.
Mixed Experiences
While many reviews were positive, some customers reported poor service, long wait times, and issues with online orders not being ready.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and ability to assist customers with their automotive needs.
RF
Regina Fountain
Jan 27, 2026
5.0
I went there during the snow storm
My windshield wipers were frozen to the windshield broken off
One of the employees actually helped me out. Changed all 3 with no problem 😊 👌
I have to start asking for names 🙄
CM
Chamira Monroe
Jan 7, 2026
5.0
Thank you Luis for going the extra mile to correct the transaction so I didn’t have to drive all the way back to the other store and pick up the wiper blades I paid for.
JC
Jeremy J. Colón
Dec 5, 2025
5.0
Chris helped me choose and install an new battery for my car. He was kind and performed a quick and excellent job.
KK
Kemaniee Kinney
Nov 17, 2025
5.0
I always go to auto zone but this auto zone customer service was wonderful sometimes you don’t know what to expect walking into auto zone due to some poor customer service but this one the ASM Mr.Miguel was so hopeful helped me save money as well as going out to my car to do some of the work I really appreciate and his whole team I was greeted at the door and most importantly they fixed my problem with my car and I didn’t pay a dime instead of scamming me.