AutoZone Auto Parts

4.2
860 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Philadelphia #3275 in Philadelphia, PA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 289-4041.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1440 E Erie Ave, Philadelphia, PA
19124, United States

Hours

Reviews

4.2
860 reviews
5 stars
536
4 stars
138
3 stars
91
2 stars
29
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by employees like AJ, Anthony, and Shawn, highlighting their helpfulness and knowledge.

Staff Performance

While several employees received positive feedback for their assistance, some reviews mentioned unprofessional behavior and a lack of knowledge among certain staff members.

Store Experience

Customers generally found the store well-organized and easy to navigate, although there were complaints about long wait times and issues with online order pickups.

Mixed Reviews

Overall, experiences varied significantly, with some customers expressing dissatisfaction with service quality and employee attitudes, while others reported outstanding support.
  • DF
    Domingo Félix
    Dec 20, 2025
    5.0
    Antwyne help me with my club thank youuu
  • CC
    cws1023
    Nov 2, 2025
    1.0
    2 people doing stock. 1 girl at the register doing checkout. Apparently its rocket science to scan and tell the guy what he owes- as it took me 5 minutes to find my transmission fluid and shes still screwing around,and the line grew by 3 more people and no one cares. I thougyg Walmart was bad. Fire these people.
  • MS
    Maria Santana
    Oct 29, 2025
    5.0
    My go to person is Aj! She’s the best, her customer service is awesome she goes above and beyond!
  • JM
    Jenn Maduro
    Oct 21, 2025
    5.0
    I alway have an amazing experience at this AutoZone thanks to AJ! From the moment I walked in, AJ has always been friendly, professional, and genuinely eager to help. She goes above and beyond to make sure I got exactly what I need and even takes the time to explain everything clearly. It’s rare to find customer service this good these days! AJ’s knowledge and positive attitude makes all my visit quick and stress-free. I’ll definitely be coming back because of her — thank you, AJ, for your outstanding service!
  • PL
    Party With GQ LLC
    Oct 21, 2025
    5.0
    I had the pleasure of working with AJ, the Commercial Manager at AutoZone, and I can confidently say she sets the bar for outstanding customer service and professionalism. From the moment we connected, AJ was knowledgeable, efficient, and genuinely focused on helping me find exactly what I needed. She went above and beyond to make sure everything was handled quickly and accurately, even offering helpful recommendations that made a real difference. It’s clear that AJ takes pride in her work and truly cares about her customers and her team. If you’re looking for someone who’s reliable, resourceful, and incredibly easy to work with, AJ is the one to talk to. AutoZone is lucky to have her, and so are the customers she supports. Highly recommend!

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Philadelphia?

AutoZone Auto Parts in Philadelphia is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 7:30 AM to 8:00 PM on Sunday.

Where is AutoZone Auto Parts Philadelphia located?

It is located at 1440 E Erie Ave, Philadelphia, PA 19124, USA.