AutoZone Auto Parts

4.2
546 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Oxford Ave in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 722-8770.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7350 Oxford Ave, Philadelphia, PA
19111, United States

Hours

Reviews

4.2
546 reviews
5 stars
348
4 stars
92
3 stars
38
2 stars
14
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees received high praise for their helpfulness, while others were reported as rude or unhelpful.

Knowledgeable Staff

Several customers highlighted the staff's knowledge about car parts and their willingness to assist with installations and diagnostics.

Store Environment

The store was noted for being clean and organized, but some customers reported issues with staff behavior and management.

Product Availability

Customers expressed frustration over inconsistent product availability and issues with returns.
  • 12
    1 “‪John Wick 701‬” 2
    Jan 4, 2026
    1.0
    Terrible customer service at AutoZone. Bought a small heat gun for wiring — it barely worked, so I came back to return it. The purchase was linked to my account via phone number (they asked for it at checkout), and the receipt was emailed to me. The young female employee at the counter had a visibly hostile attitude from the start. She claimed that returns “don’t work by phone number” and didn’t even try to help. Instead, she rolled her eyes, spoke rudely, walked away to another employee saying “go explain it to him yourself, I don’t want to deal with this.” When I found the receipt in my email and showed it, her behavior didn’t change at all — she continued snapping, yelling through her nose, and basically told me to get lost. I don’t know if she was having PMS or some personal issues that day, but if an employee can’t control their emotions and behave professionally, they shouldn’t be working with customers. Absolutely unacceptable service.
  • LA
    Lynne A
    Jan 3, 2026
    1.0
    Employees are unknowledable and the store managers attitude is absolutely disgusting. Advance auto is a mile down the road, worth the trip.
  • ME
    Moe EL
    Dec 23, 2025
    1.0
    The Girl in the front is so rude Need more Customer service 💯
  • MD
    Michele Devine-James
    Dec 19, 2025
    5.0
    Key remote replacement successfully done
  • AS
    Art Schnarr
    Nov 25, 2025
    5.0
    I was helped by a small young woman. I did not get her name. I purchased brake pads and rotors for my 2016 Dodge Ram Pickup. She was great, very knowledgeable, labeled the parts for me and removed these heavy boxes from the shelves by herself. She is an asset to your company and should be compensated accordingly. Please make sure she gets to see this review. Art Schnarr Livingston, NJ

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts at 7350 Oxford Ave, Philadelphia?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 7:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers in-store pickup as well as same-day delivery services for customer convenience.