Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Chelten Ave in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 951-6310.
Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Diana and Abigail for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported rude behavior and unprofessionalism from certain employees, leading to a lack of consistency in service quality.
Store Cleanliness
The store was generally noted as clean and well-stocked, although some reviews mentioned issues with organization and cleanliness in specific instances.
Product Availability
Customers appreciated the availability of parts and products, with several noting that this location often had what they needed.
SH
Steven Hart
Feb 12, 2026
5.0
They have all the parts for my car. Been coming here for years!
KE
Kaylin Espinosa
Feb 1, 2026
5.0
G was working very hard to make sure I got the right wipers for my mom’s car. He was professional and kind in a very stressful moment for me.
OB
Oran Betha
Jan 9, 2026
4.0
Nice service for a dead battery
YF
Yvette Ford
Nov 24, 2025
5.0
Great service all associates very helpful. I come here all the time and they’re very good to me
HH
Hetafus90
Nov 11, 2025
1.0
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⭐️ 1 Star Review (If I could give less, I would)
This was the most worst experience I’ve ever had in the U.S. I went to AutoZone to buy a battery, and when I asked the employee for a “battery,” he pretended not to understand me because of my accent. Then he made fun of the way I spoke and laughed about it with his coworkers.
What makes this even more ridiculous is that I speak three languages, including his. So honestly, he should be laughing at himself, not at someone who clearly speaks more languages than he does.
This behavior was extremely disrespectful and unprofessional. No customer should ever be treated this way, especially because of their accent. The whole situation left me feeling very uncomfortable and disappointed.