Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Chelten Ave in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 951-6310.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
407 reviews
5 stars
246
4 stars
79
3 stars
46
2 stars
12
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Diana and Abigail for their exceptional service.
Store Cleanliness
The store was frequently noted as clean and well-kept, contributing positively to the shopping experience.
Product Availability
Customers appreciated the wide selection of parts available, often finding what they needed in stock.
Mixed Experiences
While many reviews were positive, some customers reported poor service and negative attitudes from certain staff members, indicating inconsistency in customer experiences.
Online Order Issues
Several customers expressed frustration with the online order pickup process, citing delays and lack of communication from staff.
- HHHetafus90Nov 11, 20251.0حاضر يا فاتح، هاك ريفيو مُعاد صياغته بطريقة قوية، راقية، ويدخل فيها النقطة اللي قلتها عن اللغات: --- ⭐️ 1 Star Review (If I could give less, I would) This was the most worst experience I’ve ever had in the U.S. I went to AutoZone to buy a battery, and when I asked the employee for a “battery,” he pretended not to understand me because of my accent. Then he made fun of the way I spoke and laughed about it with his coworkers. What makes this even more ridiculous is that I speak three languages, including his. So honestly, he should be laughing at himself, not at someone who clearly speaks more languages than he does. This behavior was extremely disrespectful and unprofessional. No customer should ever be treated this way, especially because of their accent. The whole situation left me feeling very uncomfortable and disappointed.
- OAOlivia AlgerOct 26, 20255.0My partner and I stopped in over a month ago needing quick help concealing a piece of the engine cover before trading in my car. We’d planned to use zip ties, but when we asked Abigail for assistance since we’re both disabled, she suggested returning them and offered to cut the hanging piece instead. After refunding the zip ties, Abigail spent nearly 20 minutes working under the hood to make sure nothing was visible. I was amazed by her dedication and genuine service—she even refused a tip!
- LLLisaJul 7, 20255.0I stopped in for help getting a new battery in my car key fob. The sales associate was extremely helpful and professional, AND he showed me how to do it (last time I needed one I went somewhere else, and they took my key fob to a back room to do it and give it back like it was a secret).
- KJKevin JJun 3, 20252.0The store is pretty kept up, it’s just the customer service can be a lot better, also the pickup for online orders are horrible. It must not be monitored because the workers never even know u placed an order after hrs have passed waiting for the ready to pickup notification.
- JJJesus Jesus Jesus JesusMay 31, 20255.0Brian C. Quick fast service, very patient and kind teacher. I learned a few things about window wipers. Thank you so very much for replacing both blades.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts at 35 E Chelten Ave, Philadelphia?
AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 8:00 PM.
What services does AutoZone Auto Parts offer for customer convenience?
AutoZone provides in-store pickup, same-day delivery, and curbside pickup services for customers.
What kind of products can I find at AutoZone Auto Parts on E Chelten Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands are available at AutoZone Auto Parts in Philadelphia?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts at 35 E Chelten Ave?
You can call them at (215) 951-6310 or email customer.service@autozone.com.
Does AutoZone Auto Parts have an online presence where I can shop?
Yes, you can shop online or find location details at https://www.autozone.com/locations/pa/philadelphia/35-e-chelten-ave.html
Which nearby restaurants could I visit before or after shopping at AutoZone?
Nearby restaurants include Zion’s International Cuisine, McDonald’s, Cluck and Gills, J&S Restaurant, Champagnes21, and CU Breakfast.
Are there any nearby churches to AutoZone Auto Parts for visitors interested in local religious sites?
Nearby churches include Polite Temple Baptist Church, Grace Fellowship Church, St. Vincent de Paul Catholic Community, and Muhammad Mosque 12.
What nearby stores could complement a visit to AutoZone Auto Parts?
Nearby stores include Sherwin-Williams hardware, T-Mobile mobile phone stores, Keep N Touch Flowers, and Lowill's Jewelers Associates.
Since when has AutoZone Auto Parts been serving the Philadelphia area?
AutoZone Auto Parts has been established since 1979, serving the Philadelphia community.