Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Chelten Ave in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 951-6310.
Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Diana and Abigail for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported rude behavior and unprofessionalism from certain employees, leading to a lack of consistency in service quality.
Store Cleanliness
The store was generally noted as clean and well-stocked, although some reviews mentioned issues with organization and cleanliness in specific instances.
Product Availability
Customers appreciated the availability of parts and products, with some noting that this location often had what they needed, while others experienced difficulties with specific items.
OB
Oran Betha
4 days ago
4.0
Nice service for a dead battery
YF
Yvette Ford
Nov 24, 2025
5.0
Great service all associates very helpful. I come here all the time and they’re very good to me
HH
Hetafus90
Nov 11, 2025
1.0
حاضر يا فاتح، هاك ريفيو مُعاد صياغته بطريقة قوية، راقية، ويدخل فيها النقطة اللي قلتها عن اللغات:
---
⭐️ 1 Star Review (If I could give less, I would)
This was the most worst experience I’ve ever had in the U.S. I went to AutoZone to buy a battery, and when I asked the employee for a “battery,” he pretended not to understand me because of my accent. Then he made fun of the way I spoke and laughed about it with his coworkers.
What makes this even more ridiculous is that I speak three languages, including his. So honestly, he should be laughing at himself, not at someone who clearly speaks more languages than he does.
This behavior was extremely disrespectful and unprofessional. No customer should ever be treated this way, especially because of their accent. The whole situation left me feeling very uncomfortable and disappointed.
OA
Olivia Alger
Oct 26, 2025
5.0
My partner and I stopped in over a month ago needing quick help concealing a piece of the engine cover before trading in my car. We’d planned to use zip ties, but when we asked Abigail for assistance since we’re both disabled, she suggested returning them and offered to cut the hanging piece instead. After refunding the zip ties, Abigail spent nearly 20 minutes working under the hood to make sure nothing was visible. I was amazed by her dedication and genuine service—she even refused a tip!