AutoZone Auto Parts

4.2
412 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Chelten Ave in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 951-6310.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
35 E Chelten Ave, Philadelphia, PA
19144, United States

Hours

Reviews

4.2
412 reviews
5 stars
248
4 stars
80
3 stars
46
2 stars
13
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Diana and Abigail for their exceptional service.

Mixed Experiences

While some customers had positive interactions, others reported rude behavior and unprofessionalism from certain employees, leading to a lack of consistency in service quality.

Store Cleanliness

The store was generally noted as clean and well-stocked, although some reviews mentioned issues with organization and cleanliness in specific instances.

Product Availability

Customers appreciated the availability of parts and products, with some noting that this location often had what they needed, while others experienced difficulties with specific items.
  • OB
    Oran Betha
    4 days ago
    4.0
    Nice service for a dead battery
  • YF
    Yvette Ford
    Nov 24, 2025
    5.0
    Great service all associates very helpful. I come here all the time and they’re very good to me
  • HH
    Hetafus90
    Nov 11, 2025
    1.0
    حاضر يا فاتح، هاك ريفيو مُعاد صياغته بطريقة قوية، راقية، ويدخل فيها النقطة اللي قلتها عن اللغات: --- ⭐️ 1 Star Review (If I could give less, I would) This was the most worst experience I’ve ever had in the U.S. I went to AutoZone to buy a battery, and when I asked the employee for a “battery,” he pretended not to understand me because of my accent. Then he made fun of the way I spoke and laughed about it with his coworkers. What makes this even more ridiculous is that I speak three languages, including his. So honestly, he should be laughing at himself, not at someone who clearly speaks more languages than he does. This behavior was extremely disrespectful and unprofessional. No customer should ever be treated this way, especially because of their accent. The whole situation left me feeling very uncomfortable and disappointed.
  • OA
    Olivia Alger
    Oct 26, 2025
    5.0
    My partner and I stopped in over a month ago needing quick help concealing a piece of the engine cover before trading in my car. We’d planned to use zip ties, but when we asked Abigail for assistance since we’re both disabled, she suggested returning them and offered to cut the hanging piece instead. After refunding the zip ties, Abigail spent nearly 20 minutes working under the hood to make sure nothing was visible. I was amazed by her dedication and genuine service—she even refused a tip!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts at 35 E Chelten Ave, Philadelphia?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 8:00 PM.

What services does AutoZone Auto Parts offer for customer convenience?

AutoZone provides in-store pickup, same-day delivery, and curbside pickup services for customers.