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AutoZone Auto Parts

4.2
(781 reviews)

Business Details

8966 Frankford Ave, Philadelphia, PA
19136, United States
(215) 543-9989

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Frankford Ave in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 543-9989.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8966 Frankford Ave, Philadelphia, PA
19136, United States

Hours

Reviews

4.2
781 reviews
5 stars
472
4 stars
165
3 stars
69
2 stars
15
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Felicia, Denise, and Javier for their exceptional service.

Product Availability

Customers noted a good selection of auto parts and tools, with many finding the specific items they needed in stock.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service, unhelpful staff, and management issues, indicating inconsistency in customer experiences.

Fast Service

Several customers appreciated the quick service and efficiency in getting the parts they needed.
  • DR
    Danielle M. Russo
    6 days ago
    5.0
    I needed a new wiperblade. My old one decided to go on its own adventure and fly off. The old piece was stuck on the J hook. Denise (store associate) came out helped me and we got the new blade on. 10/10 and she has all the vibes! Thanks Denise!
  • VN
    Vee Namic
    Feb 16, 2026
    5.0
    Felicia placed my windshield wipers on for me. She did such a great job. I couldn’t believe how fast she placed them on too! No matter what area of the store she works in, I know I’m going to get great service from Felicia.
  • DC
    Denise Cox
    Feb 6, 2026
    5.0
    I bought a tool for my husband's birthday and it was the same one I gave him before on his birthday. The people at AutoZone had no problems returning it back.
  • HK
    Hamza Kupa
    Jan 30, 2026
    1.0
    I forgot my wallet on the counter, had 1000 dollars in it, I realized 3 minutes after that I had left it on the counter, I go back and they say they found my wallet but the cash was gone, I ask to check the cameras and they said we are not allowed to do that lol, the manager has to check. I am also 100 percent sure the workers took my money but told me that a customer had found it. Even if a customer had found it... my wallet was on the counter so how can they manage not see anybody take it and take money out.
  • AP
    Andre Porch
    Jan 27, 2026
    5.0
    I received EXCELLENT customer service from the staff at this store, Carrie in particular!! Her efforts to help and provide me with what I needed was offered with courtesy and professionalism. I left the store with a smile and the part that I needed. Thank you Carrie!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery and in-store pickup services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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