AutoZone Auto Parts

4.0
563 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Baltimore Ave. in Philadelphia, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 476-1480.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5726 Baltimore Ave #46, Philadelphia, PA
19143, United States

Hours

Reviews

4.0
563 reviews
5 stars
300
4 stars
113
3 stars
75
2 stars
24
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist.

Store Management

The store managers, particularly Tee and Sarah, received positive feedback for their leadership and customer service skills.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Product Knowledge

Several reviews noted the staff's knowledge about products and their ability to assist customers in finding the right parts.

Store Environment

The store was generally described as clean and organized, contributing to a positive shopping experience.
  • SM
    scott martinez
    Nov 14, 2025
    5.0
    Staff very knowledgeable and helpful.
  • JS
    Jameel Starnes
    Oct 29, 2025
    4.0
    Don't expect to be greeted at the door upon walking in establishment. While the store is clean and shelves are faced this is a hood location and the employee's deal with all kinds of b.s. on the daily basis therefore the manager comes off with an sassy attitude. Once she realizes your decent she tones down but if you come in there hostile she gonna give you the same energy plus a lil more other than that they try their best to get you in and out of there. The parking lot is full of street mechanics so it always look like it's a lot going on just remember you in the middle of the hood u gotta have a lil flex. If you're the scary type this location not for you try visiting the AutoZone on Oregon Ave it's a lot laid back.
  • KA
    Kunle A
    Sep 12, 2025
    5.0
    I had an excellent experience at AutoZone! The staff(Michelle Fulton) was friendly, knowledgeable, and went above and beyond to help me. As soon as I walked in, I was greeted and asked if I needed assistance. They quickly helped me find the exact part I needed, explained the differences between options, and even made sure I understood how to install it properly. What stood out most was their patience and willingness to answer all my questions without rushing me. They even came outside to test my battery and made sure everything was working before I left. That level of care really shows they value their customers. We got a good battery!
  • CT
    Carlos Tzunux
    Sep 5, 2025
    1.0
    Una discriminación por ser yo ispano jente q todo el tiempo trabajando muy mal a personas q ispanas hablando muy poco inglés son racistas todos los q trabajando en esta tienda 5726 auto zona Baltimore ave me trataron muy mal me umillaron por ser ispano como pasa en todos estados unidos solo lis ispanos q trabajando duro en este país es una desgracia y lastima el racismo en esta tienda y este país Dios esta con mi familia y nos protege de estas personas
  • DJ
    Daphne Jenkins
    Aug 27, 2025
    5.0
    Associate Sydique was very helpful and considerate. This young man made my experience easy as 1,2,3 and showed me something about my car. The other team members were friendly also.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Philadelphia is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer same-day delivery?

Yes, AutoZone Auto Parts provides same-day delivery service.