Alamo Rent A Car

4.3
2333 reviews

About

Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Philadelphia Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in PA and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
1 Arrivals Rd, Philadelphia, PA
19153, United States

Hours

Reviews

4.3
2,333 reviews
5 stars
1,628
4 stars
332
3 stars
109
2 stars
76
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff were consistently described as friendly, helpful, and efficient, contributing to a positive rental experience.

Quick Process

Many customers appreciated the fast and easy pick-up and drop-off procedures, often highlighting the 'skip the counter' feature.

Vehicle Condition

Most vehicles were reported as clean and well-maintained, although there were some isolated complaints about specific car issues.

Pricing

Customers found the rental prices reasonable, with some noting good deals and no hidden charges.

Mixed Experiences

While many reviews were positive, there were a few complaints regarding customer service during drop-off and issues with vehicle inspections.
  • BS
    Beth Strickland
    Nov 12, 2025
    4.0
    The rental agency was great, with super customer service. My only regret was that we didn't turn around and turn the car back in. It was a Mazda CR5 which had no navigation system and no ability to link my phone's navigation to the screen. So I had to use my phone's screen for the navigation while driving. Not good. Other than that, Alamo was super.
  • SK
    Shaun W. Kass
    Nov 11, 2025
    5.0
    I love Alamo! They always have a great choice of cars. The last one I rented was brand new with only 400 miles and it was a hybrid so it was great on gas. I have travelled all over the US and I only use Alamo! Their "Skip the Line" feature makes the process so much faster and I love being able to choose the car I want in the category I purchased in.
  • AR
    america robinson
    Nov 10, 2025
    5.0
    A lot of rental companies offer a "skip the counter" service and you end up still waiting at the counter. Not with Alamo. They really mean you skip the counter. As soon as you leave baggage claim, you immediately hope on a fast bus ride over to the rental lot, walk to the building, show them your "skip the counter" email and you're immediately pointed in the direction to go and pick out your car. It's such a fast and easy process. I am now a Alamo Rental fan.
  • SS
    Sondra
    Nov 5, 2025
    2.0
    Very disappointing how they handled me wanting to extend an extra day with a different drop off. We rented a vehicle from Thursday to Sunday picking up and returning to PA. Tried to modify to drop off in South Bend, Indiana on Monday morning. They wanted to charge an additional $974.00. We could return this vehicle and rent another comparable vehicle from another vendor and pick up in Philadelphia and return to South Bend, IN for $250.00.
  • LN
    laura norris
    Nov 3, 2025
    4.0
    Great staff, friendly and efficient. Couldn't have asked for more. The car itself was less wonderful---burned out front lightbulb, condensation on the inside of the dash panel that made it hard to see, felt like it struggled with acceleration--so clearly some things went by the prep folks. But the experience itself was simple, easy, and oh so pleasant. Kudos to those who create such a lovely welcome and farewell to Philadelphia.

Frequently Asked Questions About Alamo Rent A Car

Where is Alamo Rent A Car located?

Alamo Rent A Car is located at 1 Arrivals Rd, Philadelphia, PA 19153, USA.

What services does Alamo Rent A Car offer?

They offer car rental services including economy car rentals, vacation car rentals, and airport pick up.