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Advance Auto Parts

3.9
(245 reviews)

Business Details

9920 Bustleton Ave, Philadelphia, PA
19115, United States
(215) 969-5105
https://stores.advanceautoparts.com/pa/philadelphia/9920-bustleton-ave

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9920 Bustleton Ave in Philadelphia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9920 Bustleton Ave, Philadelphia, PA
19115, United States

Hours

Reviews

3.9
245 reviews
5 stars
132
4 stars
49
3 stars
18
2 stars
6
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about rude and unhelpful staff, with some customers reporting hostile interactions and poor service.

Product Issues

Several customers experienced problems with receiving incorrect or used parts, leading to frustration and dissatisfaction.

Positive Experiences

Despite negative feedback, some customers praised specific employees for their helpfulness and knowledge, indicating that there are positive experiences to be had.

Return Policy

Customers expressed frustration with the strict return policy, particularly regarding items that were unopened or incorrectly sold.

Stock Availability

Customers noted issues with stock availability, often finding that needed parts were not in stock, which affected their ability to make repairs.
  • JM
    Jamol Mardonov
    Dec 16, 2025
    3.0
    Low customer service attention
  • AA
    Aaliyah A
    Sep 20, 2025
    1.0
    They hang up on me 3 times, does not wanna talk on the phone
  • DH
    Dark Siren Head
    May 17, 2025
    1.0
    The word around, don’t shop here at all if you purchase a item take it out of the store you can no longer return * it does not matter of the item is not open it does not matter with the bottom of your receipt says and if you encounter Maria, she definitely isn’t taking anything back. She gets hostile with customers, then wants to complain about their rude behavior towards her. She is putting her employees at risk because she doesn’t know when to keep her mouth shut, and sometimes this woman talks to customers like she has bulletproof glass around her. But do be aware once you purchase an item and it does leave the store unopened or not used or not she will not return it!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

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Certified March 01, 2026Yext Knowledge Graph
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