Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9920 Bustleton Ave in Philadelphia offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
There are numerous complaints about rude and unhelpful staff, with some customers reporting hostile interactions and poor service.
Product Issues
Several customers experienced problems with receiving incorrect or used parts, leading to frustration and dissatisfaction.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and knowledge, indicating that there are positive experiences to be had.
Return Policy
Customers expressed frustration with the strict return policy, particularly regarding items that were unopened or incorrectly sold.
Stock Availability
Customers noted issues with stock availability, often finding that needed parts were not in stock, which affected their ability to make repairs.
JM
Jamol Mardonov
Dec 16, 2025
3.0
Low customer service attention
AA
Aaliyah A
Sep 20, 2025
1.0
They hang up on me 3 times, does not wanna talk on the phone
DH
Dark Siren Head
May 17, 2025
1.0
The word around, don’t shop here at all if you purchase a item take it out of the store you can no longer return * it does not matter of the item is not open it does not matter with the bottom of your receipt says and if you encounter Maria, she definitely isn’t taking anything back. She gets hostile with customers, then wants to complain about their rude behavior towards her. She is putting her employees at risk because she doesn’t know when to keep her mouth shut, and sometimes this woman talks to customers like she has bulletproof glass around her. But do be aware once you purchase an item and it does leave the store unopened or not used or not she will not return it!!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located?
Advance Auto Parts is located at 9920 Bustleton Ave, Philadelphia, PA 19115, USA.
What are the store hours for Advance Auto Parts?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can Advance Auto Parts install my car battery?
Yes, Advance Auto Parts offers free battery installation with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries for free. Exclusions may apply.
Are there any discounts available at Advance Auto Parts?
Advance Auto Parts offers a 10% military discount for active duty and veteran service members.
What payment options are accepted at Advance Auto Parts?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts provide curbside pickup?
Yes, curbside pickup services are available at this location.
What are some nearby places I can visit before or after shopping at Advance Auto Parts?
Nearby you can visit the Goodwill Store & Donation Center for thrift shopping, Pierogi Factory for Polish cuisine, and McDonald's for fast food options.
Is there parking available at Advance Auto Parts?
Yes, free parking lot is available for customers at Advance Auto Parts.
Are there any nearby transportation or service centers to help customers access Advance Auto Parts?
Nearby services include a Bank of America ATM for banking needs and a UPS Access Point location for convenient shipping and package services.
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