Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 312 - 316 East Chelten Avenue in Philadelphia offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Advance Auto Parts
312 - 316 East Chelten Avenue, Philadelphia, PA
19144, United States
Hours
Reviews
4.2
421 reviews
5 stars
237
4 stars
97
3 stars
49
2 stars
14
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had a good selection of parts and products, often finding what they needed.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude staff and poor customer service in some instances.
Installation Issues
Several customers reported problems with installation services, including incorrect installations and lack of assistance.
Store Management
Feedback on management was mixed, with some customers appreciating helpful managers while others reported negative experiences with rudeness and lack of support.
- JSjay smOct 23, 20255.0Very informative always got what I need
- AMAisha Renee MooreOct 17, 20255.0They have products in staff. It's staffed well and the staff was attentive. I was relatively in and out for my battery issue.
- AAAuraSep 25, 20255.0This location is predominantly directed by women and I received the best customer service here at this location! Walked in and was instantly met with assistance with what i needed and even helped with navigating how to properly locate what was needed within my car itself. Thank yall so much! Definitely my home location for all of my auto parts from now on!
- KWkeonte WilliamsSep 23, 20255.0Omg The Manager Kiya Is The Best.!!!! I Was Having A Really Bad Morning And She Help As Much As She Could. I Definitely Appreciate Her
- MWMils WorthingtonSep 15, 20255.0⭐️⭐️⭐️⭐️⭐️ This past weekend I had the BEST experience thanks to Chanel and Mya! I walked in needing a wiper blade and had no clue what I was doing. Chanel noticed me struggling and instantly came to the rescue, while Mya jumped in to help find the perfect wiper blade option. The two of them teamed up, got everything squared away, and made sure I left completely taken care of. Their help couldn’t have come at a better time—my lady had been driving around with only one wiper blade, and I really wanted to make sure hers was replaced right away. Thanks to Chanel and Mya, that got done and I left with total peace of mind. Both went above and beyond—friendly, knowledgeable, and genuinely caring. If I could give more than five stars, I would. These two turned what could’ve been a stressful errand into a smooth and positive experience.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products does Advance Auto Parts at 312 - 316 East Chelten Avenue offer?
Advance Auto Parts offers new parts and accessories including car batteries, motor oil, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts provide free services with purchases?
Yes, at most locations including this store, they offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, and free recycling of batteries and oil.
Can Advance Auto Parts install a car battery if I purchase it from them?
Yes, they provide free battery installation with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours at Advance Auto Parts on East Chelten Avenue?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup or in-store shopping?
Yes, this location offers curbside pickup and in-store shopping without requiring appointments.
Which loyalty program can I join to save at Advance Auto Parts?
You can sign up for Speed Perks, their loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
What nearby places can help when visiting Advance Auto Parts at East Chelten Avenue?
Nearby UPS Access Point locations can assist with courier and shipping needs, and Philadelphia Fire Department - Engine 19 provides nearby emergency services. These can be helpful for customers needing additional support or services while visiting.
Are there educational or community service centers near Advance Auto Parts?
Yes, nearby places include Akira Academy Preschool LLC, Phase 4 Learning Center, Germantown Wic Office, and the Public Assistance Department, offering educational and community resources that may interest residents or customers in the area.
Can I find other auto parts stores near Advance Auto Parts at this location?
Yes, there are multiple Advance Auto Parts locations nearby, as well as competitors like O'Reilly Auto Parts, NAPA Auto Parts, Walmart auto section, Pep Boys Auto Parts & Service, and AutoZone in the broader area.