Advance Auto Parts

4.0
415 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2400 E Butler St in Philadelphia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2400 E Butler St, Philadelphia, PA
19137, United States

Hours

Reviews

4.0
415 reviews
5 stars
231
4 stars
79
3 stars
39
2 stars
24
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful attitudes.

Product Availability

Customers frequently noted issues with stock availability, with many items not being in stock or orders not being fulfilled correctly.

Pricing

While some customers found prices competitive, others felt parts were overpriced compared to competitors.

Staff Knowledge

There were mixed reviews on staff knowledge, with some praising helpful and knowledgeable employees, while others experienced confusion and misinformation.
  • CC
    Chrissy
    Dec 27, 2025
    1.0
    Horrible customer service lady with the two-toned hair was on the cell phone the whole time. While there's a customer in front of her, the other guy was taking his good old time. I was standing in line completely ignored me and took care of another person!!!
  • BS
    Basil Salaam
    Nov 10, 2025
    1.0
    The customer service was horrible bad attitudes didn't want to help me find anything in the store unprofessional even the manager has a nasty attitude everybody in the store needs to be replaced
  • DD
    Derrick Dadamo
    Nov 5, 2025
    5.0
    Good
  • AC
    Andrei Cojocaru
    Aug 7, 2025
    1.0
    I went to return 5 gallons of used motor oil I collected over the year from my cars. They've taken in the past with no issues. However, this time they said the tank was full, which by itself is fine. However, they mentioned they only take 2 quarts now. I will no longer frequent this establishment in the future as it is an unreasonable policy as most cars have 5-6 quarts of used oil.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*