Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 8423 Frankford Ave in Philadelphia offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
228 reviews
5 stars
122
4 stars
43
3 stars
27
2 stars
13
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.
Product Availability
Customers reported issues with stock availability and receiving incorrect parts, leading to frustration and dissatisfaction.
Employee Attitude
Several reviews highlighted a lack of professionalism among staff, with instances of employees being on their phones or not engaging with customers.
Positive Experiences
Despite negative feedback, there were numerous positive experiences noted, particularly with specific employees who provided excellent service.
- GMGilberto MoranDec 18, 20251.0Was my worst experience ever at this location, specially with the general manager ( DAMEON HODGE ) he’s worst employee to be on charge of this location.
- LNluca nguyenNov 29, 20255.0I had an excellent experience at Advance Auto Parts thanks to a team member named Jami. From the moment I walked in, Jami was friendly, knowledgeable, and eager to help. They quickly found the parts I needed and even offered helpful advice to make sure I got the right fit for my car. Jami went above and beyond by double-checking compatibility and answering all my questions with patience. It’s rare to find customer service this attentive and genuine. Because of Jami, my visit was fast, easy, and stress-free. I’ll definitely be returning to this location for future automotive needs.
- FBFallon BondNov 12, 20251.0⭐☆☆☆☆ Very disappointed with the service at this location. I went for a curbside pickup, and when I arrived, Larry told me, “What’s curbside service? We don’t do that — you gotta come in and get it.” That’s literally the service I selected and confirmed online. It’s frustrating when a store advertises a service but the staff refuses to honor it or even pretends not to know about it. I called corporate, and all they said was, “We’ll just let them know they’re supposed to do curbside.” No real accountability, no follow-up, no concern for the customer’s experience. Advance Auto Parts should do better — especially when it comes to customer service and training their employees properly. I won’t be returning to this location.
- AOAshlee OstroffOct 25, 20253.0Two employees were kinda rude, and not just to me, but the customer that was ahead of me too!
- DWDawn WhiteAug 9, 20255.0Great service and friendly. I needed a battery which took only minutes to purchase and about 15 min to install. I was back on the road and gone in less time than it took for someone to offer to jump the dead battery.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Philadelphia?
Advance Auto Parts is located at 8423 Frankford Ave, Ste A Ste 8445, Philadelphia, PA 19136.
What services does Advance Auto Parts offer for car batteries?
They offer free battery installation with purchase, free battery testing, and free recycling of your used batteries. Exclusions may apply.
Can Advance Auto Parts recycle used motor oil?
Yes, they offer free motor oil recycling services. Exclusions may apply.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts provides curbside pickup services for customer convenience.
What are the store hours for Advance Auto Parts at 8423 Frankford Ave?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts install windshield wipers?
Yes, they install windshield wipers for free with purchase. Exclusions may apply.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby places to visit around Advance Auto Parts at 8423 Frankford Ave?
Nearby places include Lisa Ly Nails for beauty services, Liberty Bell Diner Restaurant for American dining, and Cold Case Beer for beverage options.
Is there convenient cash access near Advance Auto Parts?
Yes, there are multiple TD Bank ATMs located nearby for your cash access needs.
Are there nearby stores where I can shop for groceries or discounts near Advance Auto Parts?
Yes, Dollar General and Family Dollar stores are located nearby, offering discount and grocery shopping options.