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Advance Auto Parts

4.0
(229 reviews)

Business Details

8423 Frankford Ave, Philadelphia, PA
19136, United States
(215) 331-1363
https://stores.advanceautoparts.com/pa/philadelphia/8423-frankford-ave

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 8423 Frankford Ave in Philadelphia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8423 Frankford Ave, Philadelphia, PA
19136, United States

Hours

Reviews

4.0
229 reviews
5 stars
123
4 stars
43
3 stars
27
2 stars
13
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude or inattentive.

Product Availability

Customers expressed frustration with the availability of parts, often finding that items were out of stock or not as advertised.

Staff Knowledge

There were varying levels of staff knowledge, with some employees being very helpful and informed, while others were criticized for lacking basic automotive knowledge.

Overall Experience

Overall experiences ranged from excellent to very poor, with some customers vowing to return while others stated they would not return due to negative interactions.
  • JL
    Jinyi Lu
    Jan 28, 2026
    5.0
    I went to Advance Auto Parts today to buy a wiper blade, and the service was great. The employee was very helpful and even assisted me with installing it, which I really appreciated. Everyone was friendly and made the experience quick and easy. I’ll definitely be coming back.
  • GM
    Gilberto Moran
    Dec 18, 2025
    1.0
    Was my worst experience ever at this location, specially with the general manager ( DAMEON HODGE ) he’s worst employee to be on charge of this location.
  • LN
    luca nguyen
    Nov 29, 2025
    5.0
    I had an excellent experience at Advance Auto Parts thanks to a team member named Jami. From the moment I walked in, Jami was friendly, knowledgeable, and eager to help. They quickly found the parts I needed and even offered helpful advice to make sure I got the right fit for my car. Jami went above and beyond by double-checking compatibility and answering all my questions with patience. It’s rare to find customer service this attentive and genuine. Because of Jami, my visit was fast, easy, and stress-free. I’ll definitely be returning to this location for future automotive needs.
  • FB
    Fallon Bond
    Nov 12, 2025
    1.0
    ⭐☆☆☆☆ Very disappointed with the service at this location. I went for a curbside pickup, and when I arrived, Larry told me, “What’s curbside service? We don’t do that — you gotta come in and get it.” That’s literally the service I selected and confirmed online. It’s frustrating when a store advertises a service but the staff refuses to honor it or even pretends not to know about it. I called corporate, and all they said was, “We’ll just let them know they’re supposed to do curbside.” No real accountability, no follow-up, no concern for the customer’s experience. Advance Auto Parts should do better — especially when it comes to customer service and training their employees properly. I won’t be returning to this location.
  • AO
    Ashlee Ostroff
    Oct 25, 2025
    3.0
    Two employees were kinda rude, and not just to me, but the customer that was ahead of me too!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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