Advance Auto Parts

4.2
256 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2201 W Oregon Ave in Philadelphia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2201 W Oregon Ave, Philadelphia, PA
19145, United States

Hours

Reviews

4.2
255 reviews
5 stars
155
4 stars
53
3 stars
20
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and knowledge, particularly highlighting individuals like Donni and Trey for going above and beyond.

Product Availability

Customers appreciated the wide selection of auto parts available, although some noted issues with stock levels for specific items.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service at times, indicating inconsistency in service quality.

Quick Service

Several customers mentioned the efficiency of service, particularly in handling online orders and quick in-store assistance.
  • DR
    Don Rebhun
    3 days ago
    5.0
    I had purchased wiper blades for my car at another Advance Auto Parts store but I was unable to install them. They just would not fit. I called this store and Donny told me to come over and he would help me install them. I did that and Donny told me that my new wipers did not fit my car because the enclosed parts were not the correct ones. Donny then went into his own vehicle and had some other wipers that he took parts from. He then used those parts on my new wipers and got them to fit. He went above and beyond for a product that I did not even purchase from him. Thanks for you help.
  • EL
    Est lhm
    Jan 6, 2026
    4.0
    I have visited this store a couple of times for some parts. Whether on the phone or in person, the people working there are the difference! Knowledgeable and professional! I don't always agree with the parts store prices, but I have to recognize good people who do their job well. I would highly recommend this location if you need something.
  • SK
    Steven Kemp
    Dec 21, 2025
    1.0
    It's actually AutoZone.
  • LH
    Lori Hayman
    Nov 19, 2025
    5.0
    My day wasn't going well, Hence having to get a new battery for my truck. I really have to say Donni turned my day around. I called in first , got a answer and wasn't put on hold( like the other store I used to frequent) Donni gave me my options, and then explained what I needed ( what most people don't, when I need to get parts/items and seem a little hesitant). He delayed his lunchtime so he could wait on me to come and assist me. My truck was left extremely dirty from the mechanics, and I was about to spend on items that I thought would work. Donni, not only did he tell me what he recommend he showed me on my truck. I had to leave and come back , once I returned unfortunately it was raining a bit and hailing. That didn't stop Donni for finishing what I needed done. Excellent customer service, He went above and beyond, Great attitude , Still while helping me ,he was making sure the other customers was ok. The other store I usually frequent, they have lost themselves a customer. 10/10 for Donni. Also Toni was willing to help and assist and the delivery guy(sorry don't know his name) was helpful with his opinions. Thank you guys for turning my car day around.
  • ML
    Michelle Lotter
    Oct 27, 2025
    5.0
    Just want to thank Donnie for his amazing customer service! He helped me first thing in the morning when they were barely open with changing my battery. Really excellent staff member!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*