Advance Auto Parts

4.3
253 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2201 W Oregon Ave in Philadelphia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2201 W Oregon Ave, Philadelphia, PA
19145, United States

Hours

Reviews

4.3
252 reviews
5 stars
154
4 stars
52
3 stars
20
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and knowledge, particularly highlighting individuals like Donnie and Trey for their exceptional service.

Product Availability

Customers appreciated the wide selection of auto parts available, although some noted issues with stock levels for specific items.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude or unprofessional staff, particularly regarding customer service interactions.

Efficiency

Several customers mentioned quick service and efficient order processing, though some experienced delays and slow service during busy times.

Knowledgeable Staff

Customers frequently commented on the staff's expertise in diagnosing issues and providing appropriate solutions.
  • LH
    Lori Hayman
    5 days ago
    5.0
    My day wasn't going well, Hence having to get a new battery for my truck. I really have to say Donni turned my day around. I called in first , got a answer and wasn't put on hold( like the other store I used to frequent) Donni gave me my options, and then explained what I needed ( what most people don't, when I need to get parts/items and seem a little hesitant). He delayed his lunchtime so he could wait on me to come and assist me. My truck was left extremely dirty from the mechanics, and I was about to spend on items that I thought would work. Donni, not only did he tell me what he recommend he showed me on my truck. I had to leave and come back , once I returned unfortunately it was raining a bit and hailing. That didn't stop Donni for finishing what I needed done. Excellent customer service, He went above and beyond, Great attitude , Still while helping me ,he was making sure the other customers was ok. The other store I usually frequent, they have lost themselves a customer. 10/10 for Donni. Also Toni was willing to help and assist and the delivery guy(sorry don't know his name) was helpful with his opinions. Thank you guys for turning my car day around.
  • ML
    Michelle Lotter
    Oct 27, 2025
    5.0
    Just want to thank Donnie for his amazing customer service! He helped me first thing in the morning when they were barely open with changing my battery. Really excellent staff member!
  • SS
    Sarah Sepic
    Sep 30, 2025
    5.0
    Donny was a great help in getting me a new battery and changing it for me today. He explained everything to me so I would understand the “why” for everything he chose to do. I would recommend this store to all of my Philadelphia friends!
  • MU
    MAJAH JUSTICE (I&i UNLIMITED)
    Aug 6, 2025
    5.0
    These guys know what they’re doing. Donny was a big help with figuring out my battery was defective and getting replaced. Very knowledgeable and professional. Thanks for the help
  • JM
    Jhonna Merson
    Jul 20, 2025
    5.0
    My college daughter’s car broke down while traveling through town. The manager, Trey, was wonderful. He went out his way to help her. As a mother, it was nice to know someone was helping her out. Great customer service!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*