Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 12955 Frankstown Rd in Penn Hills offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
202 reviews
5 stars
124
4 stars
43
3 stars
18
2 stars
6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific mentions of employees going above and beyond to assist.
Product Availability
Customers noted that the store typically has a good selection of parts and tools, often finding what they need or having items ordered for them.
Pricing Concerns
Several reviews mentioned high prices, particularly for batteries, with some customers expressing dissatisfaction with the cost compared to competitors.
Mixed Experiences
While many reviews were positive, there were also mentions of rude employees and issues with product warranties, indicating inconsistency in customer experiences.
- KZKara ZolaDec 11, 20255.0The manager Douglas, was very respectful and quick with replacing and installing a new battery for me. He helped me out a lot especially since holidays are coming up! Thank you! And I will be returning in the future
- ECEd CaldwellNov 11, 20255.0Purchased brake bulbs and replacement was completed with professional staff
- CMCallie MunchNov 8, 20251.0Rude employees
- BPBen PleunikSep 30, 20255.0Love this place. Friendly knowledgeable staff. Got my battery tested here and they told me it should be good at least through winter. Didn’t try and push a sale on me. I will continue to give this Advance auto all my business.
- KSKim SaltarelliSep 25, 20255.0My exhaust pipe fell, and being in a current financial pinch, I decided to try to fix it myself. Chris helped me step by step, and he never treated me like anything but an equal. I'm a chick, and it's not uncommon in automotive situations to get treated like a child. But boy Chris helped, and every time I ran into the next problem, I stopped back in and he solved it! Great employee... What a great experience.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts at 12955 Frankstown Rd in Penn Hills offer?
We stock new parts and accessories including batteries, oil filters, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts offer any free installation services?
Yes, we offer free installation of batteries and windshield wipers with purchase. Battery testing and installation is available at most locations.
Can your Team Members test or charge my car battery?
Our Team Members will test the health of your battery for free but cannot charge it. We sell replacement batteries and provide free installation on most products with purchase.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, we recycle used motor oil and batteries for free. Exclusions may apply.
What payment methods are accepted at this Advance Auto Parts location?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are your store hours at 12955 Frankstown Rd, Penn Hills?
We are open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does this Advance Auto Parts location offer curbside pickup?
Yes, we offer curbside pickup service at this store.
Are there any nearby dining options where I can grab a meal before or after visiting Advance Auto Parts?
Yes, Frankstown Wood Fired Pizza, an Italian pizza restaurant, is located nearby where you can enjoy a meal before or after shopping with us.
Is there a nearby UPS Access Point location for convenient shipping and courier services?
Yes, several UPS Access Point locations are near our store, making it convenient to handle your shipping and courier needs before or after your visit.
What other automotive-related businesses are located near Advance Auto Parts at 12955 Frankstown Rd?
Nearby automotive businesses include multiple Advance Auto Parts stores, Nicholas Angelo Motors car dealership, and Dave Smith Auto repair, providing various automotive services in the area.