Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Had to return to get previous work done fixed. Was told there are all new techs now, we'll see if the repairs hold this time.
SD
S D
Jun 23, 2025
1.0
They had my car for two weeks to repair roof and quarter panel damage. Got my car back, they had the passenger seatbelt seatbelt completely disassembled, paint on the inside of my rear window and plastic trim, and left greasy finger prints on my headliner from taking it in and out of my car. Now I have to take my car back and deal with the headache of further repairs. Never again.
Edit: The response by the shop is correct. I took my car for the repairs, to be repaired. I went in at 10am for my appointment. Sandy came out and asked me why I was there. I told her my seatbelt was never put back together after repairs. She got nasty and told me that it was impossible for my front passenger seatbelt to be taken apart. I told her I had spoken with State Farm about the repairs, and then she proceeded to scream in my face that “she had been doing this job for 25 years”. She then screamed at me that “State Farm was their biggest customer” and she was “Not going to let me jeopardize it”. I took her to my car parked outside, and showed her that all trim pieces (including front seat belt) had to be removed when they pulled my headline down for rear repairs. She kept arguing with me and then aggressively said “fine we will fix it. We will fix it”. I immediately called State Farm once again, and reported Sandy for her behavior towards me, and the absolute nightmare she caused because I held them accountable for their work.
They should be appalled that they didn’t check a very important SAFETY check point. I’ve been a diesel mechanic for 19 years, and that would be something we’d get written up/disclipined over- or fired for. Huge no-no.
A non functioning seatbelt can cause death, injury, and at the least a ticket. Gerber would have the biggest lawsuit if someone were to get injured by their negligence.
I have another open claim with State Farm and will be using Caliber Collision in Nazareth.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass in Pen Argyl offer?
Gerber Collision & Glass provides collision auto body repair, auto glass services, dent removal, bumper repair, windshield replacement, paintless dent repair, and free estimates, all backed by a Lifetime Guarantee for as long as you own your vehicle.
What are the operating hours of Gerber Collision & Glass in Pen Argyl?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Gerber Collision & Glass located in Pen Argyl?
Gerber Collision & Glass is located at 1016 Pennsylvania Ave, Pen Argyl, PA 18072, USA.
What payment methods are accepted at Gerber Collision & Glass Pen Argyl?
Gerber Collision & Glass accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Does Gerber Collision & Glass provide a lifetime guarantee on repairs?
Yes, all workmanship at Gerber Collision & Glass is backed by a Lifetime Guarantee for as long as you own your vehicle.
How can I get a free estimate or quote from Gerber Collision & Glass?
You can contact Gerber Collision & Glass via their email info@gerbercollision.com or phone at +1 610-863-6648 for a free collision repair estimate or auto glass quote.
Are there any automotive-related businesses near Gerber Collision & Glass?
Yes, nearby automotive-related businesses include RR Cortazzo Oil (gas station and automotive repair), C J Automotive (used car dealer and automotive parts), Randy's Custom Automotive, and Clean Run Automotive, which may be helpful for additional vehicle needs.
What nearby places can I visit after visiting Gerber Collision & Glass?
After your visit, you might want to check out nearby places such as Stone Cottage Gardens for flowers and gifts, Detzi's Tavern for dining, and The Futon Experience furniture store for shopping.
Is there a convenient gas station close to Gerber Collision & Glass Pen Argyl?
Yes, Penn Jersey and Petro Mart are nearby gas stations with convenience stores and delicatessens, while Sunoco Gas Station is also close, providing multiple options for refueling and snacks.
Does Gerber Collision & Glass have restrooms and mechanics on-site?
Yes, Gerber Collision & Glass has restrooms available for customers and employs professional mechanics onsite to handle your vehicle repairs.