#1 Cochran Toyota

4.6
826 reviews

About

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Visit #1 Cochran Toyota to find the right new or used Toyota at the right price. Conveniently located in Norwin Town Square, our North Huntingdon, PA, Toyota dealership will provide you with an experience you won’t forget, from financing to vehicle service to everything in between.

Location

#1 Cochran Toyota
12204 U.S. 30, North Huntingdon, PA
15642, United States

Hours

Reviews

4.6
826 reviews
5 stars
703
4 stars
40
3 stars
19
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the professionalism and helpfulness of specific staff members, others reported rude and condescending behavior from service personnel.

Sales Experience

Many customers had positive experiences with the sales team, highlighting transparency, fair pricing, and a lack of pressure during the buying process.

Service Department

The service department received both praise for efficiency and thoroughness, as well as criticism for poor communication and perceived upselling of unnecessary services.

Communication Issues

Several reviews noted problems with communication, including delays in responses and unclear information regarding services and pricing.

Overall Satisfaction

While many customers expressed satisfaction with their purchases and the dealership's offerings, there were significant complaints about service experiences and follow-up issues.
  • DR
    Dan Ridenour
    Sep 10, 2025
    1.0
    Service department is a joke. Service manager could use some lessons on how to speak to a female
  • TB
    Tina B
    Sep 7, 2025
    1.0
    Extremely RUDE. I'll take my money elsewhere lost a sale because of it.
  • KM
    Keith Minnicks
    Aug 28, 2025
    5.0
    My wife and I have been looking for a new car to replace her older SUV. After dealing with a few dealers with little inventory, we decided to go to this Toyota dealership. Keirin greeted us and after we explained what vehicle we were looking for, he exceeded our expectations and found the exact car we were interested in. He could have easily tried talking us into a more expensive model but instead went on a search to find exactly what we wanted. His knowledge, and professionalism was superior, as was his understanding of exactly what it is we came in to buy. This is the first time I can ever remember actually enjoying a car buying experience. And we would also like to compliment Jim Pirl, the finance manager. He also was a pleasure to deal with. Again, very sincere, and professional. Thank you both for making this experience so easy and enjoyable. It is refreshing in this time to deal with people who actually care about your experience instead of trying to sell you something you do not want. Both of these individuals are a credit to your business and will be the reason that I strongly recommend this dealership to everyone I know.
  • DB
    Dottie Butler
    Aug 20, 2025
    5.0
    Charlie, Joe, thank you for getting us back on the road. Wonderful guys!!!
  • BJ
    Brandy Jackson
    Aug 14, 2025
    3.0
    I chose this dealership because they had exactly what I was looking for a used Toyota Sienna and were the first to respond. As a new mom, I appreciated being able to communicate mostly by text to avoid long hours at the dealership. Chad was pleasant and professional, but despite clearly stating my parameters, trade value, and budget from the start, I was asked the same questions repeatedly with no real progress. After more than a month of waiting and negotiating, I left without the vehicle I had been hoping for. While I understand they have a “clear cut” pricing structure, I was left in the dark through the finance process, took multiple hits to my credit, and received no closure. What started as a promising experience turned into a drawn out process that cost me time, energy, and opportunity and I’m still searching for a vehicle.

Frequently Asked Questions About #1 Cochran Toyota

Where is #1 Cochran Toyota located?

#1 Cochran Toyota is located at 12204 U.S. 30, North Huntingdon, PA 15642, USA.

What are the business hours for #1 Cochran Toyota?

The dealership is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.