Enterprise Rent-A-Car

4.4
199 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in North Charleroi, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grillo's Automotive location today.

Location

Enterprise Rent-A-Car
17 PA-88, North Charleroi, PA
15022, United States

Hours

Reviews

4.4
199 reviews
5 stars
149
4 stars
18
3 stars
9
2 stars
6
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while many praised the staff for being friendly and helpful, some reported rude and unprofessional behavior from specific employees.

Vehicle Condition

Several customers noted that the vehicles were clean and in good condition, although there were complaints about receiving cars that were dirty or had mechanical issues.

Reservation Issues

Multiple reviews highlighted problems with reservations, including unavailability of reserved cars and last-minute changes that caused inconvenience.

Efficiency

Many customers appreciated the quick pickup and drop-off process, indicating that the service was generally efficient.

Pricing Concerns

There were complaints about high prices and unexpected fees, with some customers feeling that the costs were not clearly communicated.
  • SW
    Sue Williams
    Dec 20, 2025
    5.0
    I had a great experience. Super quick picking up and dropping off. Would highly recommend.
  • MC
    Michael Chanko
    Dec 14, 2025
    1.0
    My daughter has a 3 year son the car they gave her was a ford mustang which you could not put a kid in it .
  • CF
    Chad Forlai
    Dec 1, 2025
    1.0
    Apparently they understand the taking of the reservation. But they don't understand the holding of it; which is really the only part that matters. Reserved a car almost 2 weeks in advance. Was guaranteed they would have a car for us. Get there and they simply have no car. We were stuck going elsewhere.
  • AW
    Amy Ward
    Nov 24, 2025
    1.0
    I JUST HAD THE WORST EXPERIENCE EVER FRIDAY NOV 21ST!!! The girl at the North Charleroi location with dark hair and glasses ,Danielle the manager, was HORRIFIC, RUDE, SMART MOUTHED AND EXTREMELY DISRESPECTFUL!!!! She was not only disrespectful to my Father and I but her coworker. She wpuld not let us complete a sentence and brushed off what did get to say. She was very condescending and gave us an attitude the entire time. It is a shame to have someone like her representing your company who treats paying customers in such a manner. I have been renting from Enterprise for years and never have been treated this way.. In the past, I had a wonderful experience with the staff at that location. I have nothing but kudos for the rest of them.
  • CJ
    Cara J
    Nov 2, 2025
    5.0
    I had a great experience. I used this location for the first time to find a different variety of cars to choose from for a trip. The girls were friendly, nice and gave wonderful trip suggestions. They were well informed, detailed and were patient with me. I get easily anxious and the girl joked and made light-heart of waiting. I recommend if you are looking for direct and punctual customer service.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in North Charleroi, PA?

Enterprise Rent-A-Car in North Charleroi is open Monday through Friday from 8:00 AM to 5:30 PM and closed on weekends.

Where is Enterprise Rent-A-Car located in North Charleroi, PA?

Enterprise Rent-A-Car is located at 17 PA-88, North Charleroi, PA 15022.