Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Norristown.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
424 reviews
5 stars
328
4 stars
26
3 stars
20
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff, highlighting their willingness to explain services without being pushy.
Efficiency
Many reviews noted the quick service, with several customers mentioning being in and out in under 20 minutes.
Teamwork
The staff was frequently described as working well together, creating a positive atmosphere that enhanced the customer experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with service speed and specific staff interactions that detracted from their experience.
Value for Money
Customers appreciated the reasonable pricing and felt they received good value for the services provided.
- WMWilliam Mitchell2 days ago1.0I would give this 0 stars if I could. I have no idea how this location has 4.4 stars as the customer service and professionalism is awful there. They made me and my wife feel like such a burden when we went there on 2 occasions. They are not friendly and when it was time to pay, the employee just put the payment processor right in my face and just looked away like he didn’t want to be there. Also, last night we found the rag attached to the bottom of the car that they used during the oil change. We took this rag off and then the next day after my wife finished work, she noticed a huge puddle on the ground where there was a big oil leak. She took the car back to get this fixed and her first interaction with them started by them saying “bro stop turning the steering wheel”. The employee who assisted her was incredibly rude and acted like he didn’t want to be there. To the management team, you are doing an awful job with this location. Hold your employees accountable and ensure that they put the customer first. Set the standard higher, increase their pay, get newer/better employees in there, or do all of the above to ensure you have a competent team that actually care about their jobs. To all prospective customers, avoid Valvoline (at least at this location) and go to Midas or somewhere else.
- SBShira Badger4 days ago4.0Very nice crew and very fast to get this done. Wish there was better coupons available or it wasnt as expensive.
- CCCarmen5 days ago5.0I had a great experience. Quincy, Mike, and Jeannine took great care of my car, explained everything clearly and the work was done perfectly. Outstanding service from start to finish. Highly recommend them for anyone looking for reliable, trustworthy auto work.
- ABAmber BaynardNov 15, 20255.0Went earlier this morning for an oil change, they got me in and out within 20 minutes. Everyone was super friendly and professional, they provided fast and efficient service while explaining everything thoroughly without trying to upsell me on anything either. Definitely will be coming back, thank you guys again for such a pleasant experience🙏💕
- ASAlana SullivanOct 29, 20255.0My experience here is always a pleasure. I appreciated the recommendations with detailed explanations at this visit, which were comprehensive without that dreaded overselling pressure. The personality of this team keeps me coming back. They are always professional but also fun and I enjoy the interaction. Thank you for making me a loyal customer!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Norristown offer?
Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Norristown?
It is located at 2734 Ridge Pike, Norristown, PA 19403, USA.
What are the operating hours of Valvoline Instant Oil Change in Norristown?
The shop is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 8:00 AM to 4:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Valvoline Instant Oil Change require appointments in Norristown?
No, appointments are not required to receive service at this location.
What payment methods are accepted at Valvoline Instant Oil Change in Norristown?
They accept debit cards, credit cards, and mobile NFC payments.
How long has Valvoline Instant Oil Change been serving customers?
Valvoline Instant Oil Change has been providing preventive vehicle maintenance for nearly 40 years.
Is there a nearby coffee shop where I can wait after my vehicle service?
Yes, you can visit Starbucks or Einstein Bros. Bagels near Valvoline Instant Oil Change for coffee or snacks while you wait.
Are there other automotive service options near Valvoline Instant Oil Change in Norristown?
Yes, nearby options include Jiffy Lube, Firestone Complete Auto Care, and Pep Boys for tire, repair, and automotive parts services.
What nearby amenities are available if I want to combine errands with my visit?
Nearby you can find several banks such as Wells Fargo Bank, WSFS Bank, and Penn Liberty Bank, as well as a real estate service at Keller Williams Realty Group Audubon and a gift shop called Designed Treasures.
Where can I find nearby places for self-care or relaxation after vehicle maintenance?
You can visit Lauren Ashley Salon LLC for beauty services or G & J Nail Salon for nail care, both located near Valvoline Instant Oil Change.