AutoZone Auto Parts

4.4
277 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Main St in New Holland, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Holland, PA or call us at (717) 354-6284.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
870 W Main St, New Holland, PA
17557, United States

Hours

Reviews

4.4
277 reviews
5 stars
178
4 stars
61
3 stars
17
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for rudeness and poor attitudes.

Product Availability

Generally positive feedback on having a wide range of parts in stock, with many customers finding exactly what they needed.

Staff Knowledge

Staff knowledge varies; some employees are noted for their expertise and helpfulness, while others are described as lacking motivation or knowledge.

Store Cleanliness

The store is often described as clean and well-maintained, contributing to a positive shopping experience.

Return Policy Issues

Several customers expressed frustration with the return policy and experiences related to returns, indicating a need for clearer communication.
  • SH
    Seth Hoover
    1 day ago
    1.0
    Guy at the counter gave me the wrong viscosity oil. Poured half of it in until I realized it was wrong. I took it back and no refund. Which is understandable cause it was opened. But the same guy told me its OK to run the wrong viscosity oil! Lol, mustn't be a mechanic. I know what it'll do to your camshaft over time.
  • DR
    David Romanoff
    6 days ago
    4.0
    Great Service.
  • JH
    Jenny Horvath
    Nov 9, 2025
    1.0
    Had my husband bring back a battery I had bought with the receipt and the manager wouldn’t return it saying he needed the card that it was bought with. The return policy says nothing about needing the physical card with. Had to come into the store myself with my card and he didn’t even look at it to return the battery. He judged my husband because he has tattoos and assumed it was stolen and caused us unnecessary trips to the store. Won’t be frequenting here anymore because of this. Judge not, lest ye be judged.
  • BB
    Bob Brown
    Jul 31, 2025
    5.0
    Chris S, in New Holland PA, went above and beyond to assist us with getting our A/C Charged. It was terrible hot out, he was very friendly and very helpful.
  • MN
    Melvin Nolt
    Jul 19, 2025
    5.0
    They went the extra mile to help me out.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in New Holland, PA?

AutoZone Auto Parts in New Holland, PA is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts in New Holland offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, same day delivery, and curbside pickup services.