Jiffy Lube

4.4
442 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NEW CASTLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3336 Wilmington Rd, New Castle, PA
16105, United States

Hours

Reviews

4.4
442 reviews
5 stars
336
4 stars
33
3 stars
23
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees like Frank and Aiden.

Service Speed

Customers frequently noted the quick service, with many stating that their oil changes and inspections were completed in a timely manner.

Pricing Concerns

Several reviews expressed dissatisfaction with the pricing, describing it as high and inconsistent, with some feeling pressured into unnecessary upsells.

Quality of Work

While many reviews highlighted positive experiences, there were also complaints about poor workmanship, such as improper installation of parts leading to further issues.
  • RB
    Rebekah Brugere
    2 days ago
    5.0
    The jiffy lube on Wilmington road is great. Staff is professional and very helpful.
  • DB
    Donna Beck
    5 days ago
    5.0
    It was my first time here. But definitely won't be my last. No appointment but I was surprised how fast they got me in and out. Good price for a state inspection. Gentleman who assisted me was knowledgeable and friendly. I highly recommend .
  • KG
    Kathy Gleghorn
    Dec 26, 2025
    5.0
    They didn't have my air filter in store but made a point of finding one and got it y. It only took one day and I had my air filter. Very fast and dependable
  • AU
    Alissa Umbs
    Dec 17, 2025
    5.0
    I’m so grateful to have JiffyLube! I’ve taken my vehicles here for years. They have always been incredible trustworthy & never try to upsell things I don’t really need. Frank is AWESOME & always very kind & helpful. I’m glad I have such a reliable group to keep my vehicle running smoothly. Highly recommend!
  • RB
    Robert Barkley
    Dec 9, 2025
    1.0
    Took my BMW to get an oil change on 12/7/25. I brought them the oil and the filter. They charged me $73.58. I took it down the road and my Reduced Engine Power light came on. I had a scanner with me and it showed low oil pressure – check oil filter cap. I erased the code, took it home, and the light came back on again with the same code. Got up in the morning and took it back to Jiffy Lube. They messed with it for three hours while I had my daughter with me. They told me my turbo wastegates are sticking and that it “could be the oil I gave them.” I’ve put the same oil in the car since I’ve owned it. I explained to the tech what the real problem likely was, and he looked at me like I was dumb. I had to take it to another shop, and they told me Jiffy Lube did not install the oil filter cage, which caused the turbos to go into limp mode.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service