Business Details
About
Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NEW CASTLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Location
Hours
Reviews
4.4
418 reviews
5 stars
314
4 stars
33
3 stars
22
2 stars
12
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the staff for being friendly, professional, and thorough in their service.
Speed of Service
Many reviews highlighted the quick turnaround time for oil changes and inspections, although some noted longer wait times on occasion.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, describing it as high and inconsistent, with some feeling pressured into additional services.
Customer Experience
While many customers reported positive experiences, there were notable complaints about rude staff and poor communication.
Staff Knowledge
Customers appreciated the staff's ability to explain services and answer questions, contributing to a sense of trust.
- RRRandy Robinson2 days ago5.0Very happy with the service I received at the new castle location! I will definitely be back again
- TCTerri Crawford3 days ago5.0Stopped in to get air in my tires after an appointment. The guys were really nice and checked all the tires for me and aired them up. Used business in the past for oil change and inspection. Will use this business again.
- CBCraig Benson4 days ago5.0Great staff. Have been here several times and every experience has been great. Fast, efficient and friendly group of technicians. I highly recommend Jiffy Lube.
- THTanner HeckNov 16, 20255.0Service was quick. The employees were helpful and explained what I needed done, what I didn’t need, and what they recommended. They were really friendly and professional.
- ASAndrew SebringNov 2, 20251.0This place lacks management! Horrible customer service. Just took my Tahoe up there for a state inspection. Was told it would be a couple of hours. There was a car in each bay and that was it. One for oil change and the other for inspection. I stood inside to tell them I was going to wait for my vehicle. Stood there for 15 minutes in plain view of the workers and nobody came to speak to me or take my keys. As I stood there I watched the 3 workers listening to music, talking to each other, and eating ramen noodles. All of this was going on and NOBODY was tending to the vehicles! This is crazy that a place can even be open for business! Unbelievable!!!!!!!!
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in New Castle, PA provide?
Jiffy Lube offers oil changes, brake services, battery replacement, fleet services, tire services, and preventive automotive maintenance.
Do I need to make an appointment for a service at Jiffy Lube?
No appointment is needed; you can visit Jiffy Lube anytime during business hours for service.
What are the hours of operation for Jiffy Lube in New Castle?
Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM, with some holidays closed.
How long does an oil change take at Jiffy Lube?
An oil change typically takes 15 minutes or less, although additional services may add time.
Does Jiffy Lube service fleet vehicles?
Yes, Jiffy Lube accepts most fleet credit cards and services fleets including local and national companies.
What payment options are accepted at Jiffy Lube?
Accepted payment methods include American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, cash, and contactless payments.
Where is Jiffy Lube located in New Castle, PA?
The Jiffy Lube is located at 3336 Wilmington Rd, New Castle, PA 16105, USA.
Are there any nearby car wash services to Jiffy Lube?
Yes, E-Z Kleen Car and Van Wash and Ez Clean Car Wash are nearby for customers wanting to clean their vehicles before or after maintenance.
What dining options are near Jiffy Lube in New Castle?
Nearby dining options include Domino's Pizza, Subway, Perkins Restaurant & Bakery, Mama Janes Eatery, and DALRT Dunkin'. Customers can grab a meal while waiting or after service.
Are there banks near Jiffy Lube for convenient transactions?
Yes, ESB Bank and WesBanco are nearby for banking needs, which might be convenient for customers taking care of errands along with vehicle service.