Business Details
About
Car Rental AgencyVan Rental
Need a rental car in New Castle, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Castle location today.
Location
Hours
Reviews
4.2
185 reviews
5 stars
135
4 stars
12
3 stars
8
2 stars
7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to go above and beyond to assist.
Vehicle Quality
While some customers reported clean and well-maintained vehicles, others experienced issues with vehicle cleanliness and functionality.
Reservation Issues
Several reviews mentioned problems with vehicle availability and reservation confirmations, leading to frustration among customers.
Overall Experience
The overall sentiment was mixed, with many positive experiences but also significant complaints regarding service inconsistencies and billing issues.
Location Performance
The New Castle location received high marks for service, while other locations, like Ellwood City, were criticized for poor communication and service.
- LCLois CoatsworthNov 11, 20255.0Friendly agent at Enterprise New Castle Pa. Fast checkout and clean nice looking car . Would recommend .
- GMGreg MichalekSep 24, 20255.0Staff was composed and well-mannered even though I was there to report a loss of their vehicle due to an accident which was not my fault but did result in loss of the vehicle
- MWMichael WidelkoAug 29, 20255.0Good price and good service, the employees were friendly and professional.
- LOLehuanne ObertAug 3, 20255.0Very easy and simple to do business with. Would highly recommend.
- EDElizabeth DavisAug 2, 20255.0Easy pick up and drop off. Great customer service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in New Castle offer?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to suit different needs and occasions.
What are the operating hours of Enterprise Rent-A-Car in New Castle, PA?
They are open Monday through Friday from 8:00 AM to 5:30 PM and closed on weekends.
Where is Enterprise Rent-A-Car located in New Castle?
The New Castle location is at 3223 Wilmington Rd, New Castle, PA 16105.
How can I make a reservation at Enterprise Rent-A-Car in New Castle?
You can reserve your rental car online via their website or reservation link, or by calling their local phone number at +1 724-652-2112.
What payment options does Enterprise Rent-A-Car accept at the New Castle location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special offers?
Yes, they have great weekend rates and provide discounts for active military personnel.
Is Enterprise Rent-A-Car in New Castle accessible for airport pick up?
Yes, they provide airport pick up services for customer convenience.
What other car rental agencies are located near Enterprise Rent-A-Car in New Castle?
Alamo is another car rental agency nearby, which provides customers with alternative rental options in the area.
Are there any convenient places to eat near Enterprise Rent-A-Car in New Castle?
Yes, nearby dining options include Wendy's, Arby's, Soni's Italian Restaurant, El Canelo Mexican Restaurant, and Grill On The Hill, perfect for grabbing a meal before or after your rental.
Where can I fuel up or grab snacks near Enterprise Rent-A-Car in New Castle?
GetGo gas station and convenience store is nearby for fueling up your rental and picking up snacks or sandwiches.