Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone East Washington Street in New Castle, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Castle, PA or call us at (724) 654-0525.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
172 reviews
5 stars
115
4 stars
25
3 stars
16
2 stars
6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Product Availability
Customers noted that the store generally has a good selection of parts, although some experienced issues with stock availability.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences with specific employees or service quality.
Pricing Concerns
Several customers mentioned discrepancies in pricing, with some feeling that they were quoted higher prices than expected.
- SBSalem BurnsDec 16, 20255.0This store was the best that I've ever gone to for auto mechanics Timothy Enrique were the best I've ever dealt with Timothy went above and beyond his job and description
- VKVanessa KennedyDec 11, 20255.0I was recently at the East Washington St. location. The staff were very kind and helpful. The staff was able to help me when I needed critical assistance. Two employees in particular- Rick and David went up and beyond to help me personally and in the freezing cold without hesitation and also guide me in the right direction as to what additional steps I needed to take, since I am taking care of my car by myself now. I will continue to use this store only when I need something for the car. I would highly recommend them. They are awesome. Again thanks guys for helping me when I needed it, not sure what I would have done without your assistance. You are awesome!! Vanessa
- JTJoe TemperatoAug 14, 20253.0Just be careful. I called for quotes over the phone at their Union Twp location and had to pay way more when I showed up at the store. Was told I mistakenly was quoted a commercial price. Then a girl at their Shenango store politely provided me with a print out of my car battery telling me that it needed to be recharged. But after taking it to a dealer, found out it actually needed to be replaced.
- JHJesse HortonJan 11, 20205.0Wonderful staff! Very helpful and patient. The manager, Kelly, is smart, kind and really knows the business! I trust them to always help me out. I wish I could give 6 stars! Thanks Auto Zone.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in New Castle, PA?
AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.
What brands of auto parts are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is the AutoZone Auto Parts store located in New Castle, PA?
The store is located at 2011 E Washington St, New Castle, PA 16101, United States.
What types of products can I find at AutoZone Auto Parts on East Washington Street?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in New Castle for customer service?
You can call them at (724) 654-0525 or email customer.service@autozone.com for assistance.
Are there any automotive-related stores near the AutoZone Auto Parts location?
Yes, there is another AutoZone nearby which also specializes in automotive parts and accessories, making it convenient for comparison shopping or additional options.
What dining options are available near AutoZone Auto Parts on East Washington Street?
Nearby dining includes Elham Restaurant And Bar offering Middle Eastern, Mediterranean, and Greek cuisine, as well as Mister B's, an American restaurant and liquor store.
Can customers visit local attractions after shopping at AutoZone Auto Parts?
Yes, Cascade Park, a local park, amusement park, and historical landmark is close by, ideal for a relaxing visit after your shopping trip.
Does AutoZone Auto Parts in New Castle provide curbside pickup or require cash-only payment?
AutoZone Auto Parts offers curbside pickup and does not require cash-only payment; various payment methods are accepted for your convenience.