AutoZone Auto Parts

Reviews

• DB

  Dennis Blaszczyk

  Aug 20, 2025
  5.0
  Neighborhood parts store Can always grab what I need when I need it
• RT

  Rob Tegge

  Jul 23, 2025
  5.0
  I went to the New Britain location to get a tire plug repair kit, had a huge nail driven in my tire and was almost flat. I bought the kit and asked the associate if they had a portable pump I could use to do the repair in their lot and pump it up enough to get me to another place for a full fill. The young gentlemen Kevon, was very kind and lively. He said let me just do it for you. We went out and he just straight up patched it for me and did such a good job that I haven't had any air loss in a week. It is nice to know kind people are out there still and are willing to go the extra mile for others who are having a rough day. Thank you, Kevon!
• JM

  Jeff M

  Jul 15, 2025
  3.0
  I’ve always been a huge fan of Autozone. When pricing out their oil change specials (especially when including bundles with an air/oil filter) it can be equally competitive to Walmart, if not better. In regards to this location, the customer service is hit or miss. Once went on a weekday morning around 11, and the staff was super friendly. On the weekends however…not sure what the issue is. Once bought a cabin air filter that didn’t have directional arrows on it indicating airflow - thought it might have been a manufacturing defect so I drove 20 minutes to the store to get some insight or possible exchange. Mind you there were two employees in the store, and one other customer just browsing who didn’t need help. Both employees acted like they had no idea what I was talking about, told me to look at the same model of filter on the shelf (which they were out of stock), then said to go to a different store. One of these same employees on another visit wasn’t even wearing a company uniform while on his shift (just a “wife beater” tank top and shorts). Come on Autozone, if you’re going to hire people who are working on two of the busier days of the week, at least make sure they have the knowledge and professionalism required when working with auto parts.
• KB

  Kyle Beidler

  Jul 10, 2025
  5.0
  First time being to this AutoZone cause I needed a part no other AutoZone had and when I got there the entire staff went above and beyond to help me out and find the part I needed. They treated me like family and I highly recommend this AutoZone. Very knowledgeable staff Thank u for an amazing experience will shop there again
• RR

  Robert

  Jun 11, 2025
  5.0
  People are nice and coupled with the website on my phone, things were very easy to find

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