Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Route 940 in Mount Pocono, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mount Pocono, PA or call us at (570) 839-1454.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
639 reviews
5 stars
353
4 stars
129
3 stars
75
2 stars
16
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting individuals like Jesse, Joseph, and Ashley.
Store Cleanliness
Customers noted that the store was clean and well-stocked, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor customer service from certain employees, indicating inconsistency in service quality.
Product Availability
Customers frequently mentioned that the store had the parts they needed in stock, although some noted that not all items were available.
Installation Services
Several reviews highlighted the free installation services provided by staff, which were appreciated by customers needing assistance with their vehicle repairs.
- CHCarolyn Hanser1 day ago5.0This store is run by some of the best customer service I’ve ever experienced. I know nothing about cars and often don’t know what I’m actually asking for, the staff consistently treats me with patience and kindness. They are all very knowledgeable and are often doing multiple tasks at once as they get busy. I’ve been going here for 4 years and will continue to because of this. Thanks!
- MMMichaelNov 3, 20251.0Employees working 11/03 approximately 9am need to learn how to speak to customers. Very rude. Maybe don't choose a customer service job if you can't treat the public, your customers, with respect. Get real.
- JXJosh XOct 26, 20255.0Huge shoutout to Travis, the manager here. I came in not totally sure what I needed, and he was patient, friendly, and knowledgeable. He made sure I got the right parts the first time and even gave me tips on installing them. The store was clean, well stocked, and everyone seemed to follow Travis’s lead with great customer service. This is the only AutoZone I’ll be going to from now on.
- MNMarti niqueOct 22, 20255.0As promised I must leave a review from a great experience I had at the Auto Zone Mt Pocono location. I went to the store to inquire about my headlight. I was met by a very pleasant Associate whose name is Jesse. He told me to come back on 10/22/25 when he would be available to assist me. On the evening of 10/22/25 I returned to the store. Jesses assisted me with my headlights. He spent the time to switch out my non-working headlight with the new lights that I purchased. Overall, Jesse was very pleasant, had excellent customer service, very helpful, and knowledgeable. I will highly recommend Jesse to any customer and yes, he deserves a raise. This is from customer name Martinique.
- GBGuerschom BernardOct 22, 20255.0⭐⭐⭐⭐⭐ I had a fantastic experience thanks to Jesse's outstanding customer service. He was truly attentive, understanding, and went above and beyond to assist me with my needs. His friendly demeanor and professionalism made the entire process smooth and enjoyable. I highly recommend Jesse to anyone looking for helpful and courteous support. Kudos to him for making such a positive impact!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Mount Pocono?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone provides in-store pickup and same-day delivery services for customer convenience.
What types of auto parts and accessories can I find at AutoZone in Mount Pocono?
You can find a variety of auto parts including brake pads, car batteries, aftermarket automobile parts, and car accessories from brands like Duralast, Bosch, ACDelco, and more.
Where is AutoZone Auto Parts located in Mount Pocono?
AutoZone Auto Parts is located at 3281 Route 940, Mount Pocono, PA 18344, USA.
Can I contact AutoZone Auto Parts by email for customer service inquiries?
Yes, you can reach customer service at customer.service@autozone.com.
What phone numbers can customers use to contact AutoZone Auto Parts?
You can call the main phone number at (570) 839-1454 or the toll-free number at 1-800-288-6966 for assistance.
Are there any nearby restaurants to visit before or after shopping at AutoZone?
Yes, nearby restaurants include Long John Silver's, KFC, Subway, Perkins Restaurant & Bakery, and McDonald's, offering a variety of dining options.
What coffee shops are close to AutoZone in Mount Pocono for a quick refreshment?
Starbucks is a nearby coffee shop where you can grab a coffee or snack before or after your visit to AutoZone.
Are there any banks near AutoZone for convenient financial services?
Yes, nearby banks include Wells Fargo Bank and Woodforest National Bank, which can assist with banking and ATM needs.
What other auto parts stores compete with AutoZone in the Mount Pocono area?
Competitors include Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts, which also offer a range of automotive products and services.