Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2544 Perkiomen Ave in Mount Penn offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
271 reviews
5 stars
154
4 stars
60
3 stars
26
2 stars
8
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and unprofessional behavior.
Product Availability
Customers generally find that the store has a decent selection of auto parts, but there are complaints about receiving incorrect parts and issues with online orders.
Pricing
Many customers appreciate the competitive pricing, although some feel that certain items, like batteries, are overpriced.
Store Environment
The store is often described as clean and well-organized, but there are mentions of poor lighting and long wait times during busy periods.
Staff Knowledge
While some staff members are noted for their knowledge and efficiency, others have been reported as lacking in product knowledge and customer service skills.
- SPSilvestre PeñaOct 28, 20255.0los.precios.son.muy.buenos.merncancias.de.muy.buenas.calidad.donde.hencuentra.todos.los.que.Busca.el.personal.con Buena.astenciones
- DKD KleinOct 4, 20251.0Horrendous customer service
- NUNicole UlerioAug 15, 20251.0Ive never had such a horrible experience with an auto part place until this store. I sent a customer to get brakes for their car to replace them at the shop. She sent the customer with the wrong parts and she was very sure that we were wrong and she wasn’t because of her stuck up attitude my customer ended up having to buy not only the brake pads at another store but also two new calipers and rotors because of her mistake they ended up having to spend more money because their brakes didn’t hold any longer because she had them going back and forward for not giving them the right parts. This girl really had the audacity to tell my mechanic that we made the mistake and then not even apologize to the customer. I had to leave other customers unattended to tend to your stupid mistakes.
- WGWill GeorgeAug 8, 20252.0As a disabled veteran who served in the United States Navy, I approach all interactions with respect. This review is intended to provide feedback on a recent customer service experience. While I commend the assistance and kindness demonstrated by General Store Manager Dawn and Retail Parts Professional Briana, the interactions with another employee, Lewis, were unsatisfactory. His conduct included rude verbal abuse and exhibited a racist undertone, which was deeply concerning. Furthermore, his decision to discuss the situation in Spanish, unaware of my fluency in the language, was unprofessional. I chose to remain composed throughout the interaction. The other employee suggested I speak with the manager regarding the matter. Unfortunately, Lewis's behavior has created a negative experience, making me hesitant to return to the store now and in the near future.
- RRRoxy RusuJul 12, 20255.0Dark young guy at the counter is absolutely chef kiss. He’s so polite, kind and helpful! Probably second best person after Larry (no longer working in the area) from competitor nearby automotive parts retailer AZ. He was so efficient recently when I needed an oil tube which AZ doesn’t even sell. He called around right away and found solutions. He’s been very efficient and on it MULTIPLE times before, every single time. We love him, grateful for him.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Mount Penn offer?
Advance Auto Parts stocks a variety of automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase, along with free battery testing and recycling regardless of where the battery was purchased.
Can I recycle my used motor oil and car batteries at this location?
Yes, the store accepts used motor oil and batteries for recycling free of charge, although exclusions may apply.
What are the store hours for Advance Auto Parts on weekends?
The store is open from 7:30 AM to 9:00 PM on Saturdays and from 9:00 AM to 8:00 PM on Sundays.
What payment methods does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
Can Advance Auto Parts scan my vehicle's check engine codes?
Yes, team members can perform free engine code scanning to help diagnose issues. Exclusions may apply.
Are there any nearby places I can visit before or after shopping at Advance Auto Parts?
You can visit nearby Smokes Outlet & Vape Shop for tobacco and vape products, Exemplified Cuts Barber Academy for grooming services, or enjoy some food at Frank's Pizza, all located close to the store.
Is there convenient parking when visiting Advance Auto Parts in Mount Penn?
Yes, the location provides free parking lot access with wheelchair accessible parking spots available.
How can nearby Skyline Bicycles be useful during my visit to Advance Auto Parts?
If you are into cycling or need bike rentals or sporting goods, Skyline Bicycles nearby offers these services and can be a good complementary stop during your trip to the area.