Business Details
About
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At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Location
Brewer Airport Toyota
8900 University Boulevard, Moon Township, PA
15108, United States
Hours
Reviews
4.6
1,856 reviews
5 stars
1,598
4 stars
81
3 stars
36
2 stars25
1 star
116
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales staff for being knowledgeable, friendly, and not pushy, making the car-buying process enjoyable.
Customer Service
Many reviews highlighted excellent customer service, with staff going above and beyond to assist customers and ensure satisfaction.
Service Issues
Several customers reported negative experiences with the service department, citing long wait times and issues with vehicle maintenance.
Pricing Concerns
Some customers expressed dissatisfaction with pricing practices, feeling that trade-in values were low and that the dealership did not negotiate fairly.
Communication
There were mixed reviews regarding communication, with some customers experiencing delays or lack of follow-up from the dealership.
- PMPATTY MACKNov 14, 20255.0We recently bought our second Toyota RAV4 from this dealership. Our salesman, David Cappetta made the transaction seamless. He is very knowledgeable of the cars and the technology. He makes it his goal to make sure the customer is satisfied. He was very patient with us, and we never felt pressured or rushed during the time we spent at the dealership. He went above and beyond in helping us. We were happy with our purchase.
- HKHeidi KNov 14, 20255.0I cant be ANY happier. Specially with Jayden. He was incredibly and absolutely personable, patient and well informed. He kept an eye on me without being pushy. He gave me all the information I needed to make a decision and most of all the room to do so. Closing the deal was a breeze also. Great people to work with. I am new to the Toyota family and I see this being a long term relationship.
- RPRys PNov 13, 20251.0I brought my car to Brewer Airport Toyota for a routine oil change, and as soon as I drove out of the service area, my dashboard showed “Oil Pressure Low.” I had to turn around immediately, and the technician told me the issue was caused by a faulty seal on the oil filter, which led to an oil leak. This problem happened right after the service, which means it occurred during the oil change. A mistake like this can cause serious engine damage, and the situation was extremely stressful. Very unprofessional experience. I hope the dealership improves the quality control and customer service.
- TSTyler SomervilleNov 11, 20255.0I had to purchase a new car on very short notice. I was assisted by Donnie, who was great. There was the typical salesman pressuring and whatever, but he was never overbearing. Everyone was very personable, as you’d expect. I got a pretty alright deal on a new Corolla. I definitely got lowballed on my trade-in, but I needed a new car by the end of the day so I didn’t really argue it at all. Overall great experience, I was taken care of in a timely manner and had no real complaints about any of the staff.
- APAmanda PedersonNov 3, 20255.0This was one of the easiest vehicle purchases I’ve ever experienced! Jared Clemens was a plethora of information, but also not at all demanding or pushy (as I experienced at other dealerships during my search). Jared was always patient and ensured that I was informed and answered any questions I had. He thoroughly went over the vehicle with me and my husband! We ran into a small snafu with my military verification towards the end of the transaction, and he didn’t just say, well, we can’t do it. He helped find a solution and in the end it all worked out! Ihor was also extremely personable and made the daunting paperwork process smooth and seamless. I’d highly recommend working with this team and should I need a vehicle in the future, I’ll certainly be returning here!