Many customers praised the staff, particularly Jim and Vernon, for their friendly, helpful, and professional service.
Pricing Issues
Several reviews mentioned concerns about pricing, with some customers feeling overcharged or misled about costs and discounts.
Honesty and Transparency
Some customers appreciated the honesty of the staff regarding necessary repairs, while others reported feeling scammed or misinformed.
Service Speed
Customers generally noted quick service, especially for tire repairs and oil changes, although some experienced longer wait times.
Mixed Experiences
While many reviews were positive, there were notable complaints about dishonesty and poor service in certain instances.
JJ
Josey
Dec 8, 2025
1.0
I normally go to Valvoline for my oil changes (including my coupon my total is always no more than 65$). I drove past Goodyear and seen 30$ oil changes in the window so I inquired about the deal. The cashier told me it would be 85$ and he was giving me a 25$ discount. IN ADDITION to this “new discount claim” valvoline is offering through Goodyear. He explained it that I can claim a discount through the QR code after my service for an additional 30$ off. When it came to check out my bill was 120$… I called customer service gave them my invoice information including the coupon claim. I still have not received no money back from receiving service 3 weeks ago and the sign is no longer in the window… I will not be back.
BS
Blaire Scott
Dec 5, 2025
5.0
Great work and done fast.
US
Unique Styles
Nov 21, 2025
5.0
I was looking for quality & they Delivered Special Thanks To Jim who assisted me with finding my tires & suggesting a wheeling alignment my truck feels amazing also Thanks to whom ever did the work much appreciated...Extremely satisfied with the service.
RD
Ray D
Nov 4, 2025
5.0
Amazing service! I had to get my tires replaced on short notice and they were able to get me setup and back on the road fast. The tech John was great! He showed me the issue with my tires and worked to make sure the tires I wanted could be installed ASAP!
SM
Samuel Magen
Oct 29, 2025
5.0
Top notch experience at Goodyear- got a new set of tires for my 2023 Acura Integra after dealing with unprofessional conduct at the local Pep Boys. Jim, the general manager, was extremely friendly, patient, and was able to answer all of my questions to find the right tires for my car, address concerns with extended service packages for tire rotations & alignments, and incentives. Quick and easy experience from start to finish, highly recommend this location for any routine tire needs.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including tire sales, oil changes, and general automotive repairs.
Where is Goodyear Auto Service located?
It is located at 678 Monroeville Mall, Monroeville, PA 15146-2242, USA.
What are the usual operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM.
Is Goodyear Auto Service open on public holidays?
The center is closed on certain holidays like January 1, April 20, and December 25, while on holidays such as July 4 and December 24, it operates from 8:00 AM to 5:00 PM.
Can I pick up my tires in-store at Goodyear Auto Service?
Yes, Goodyear Auto Service offers in-store pickup for orders.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Goodyear Auto Service have wheelchair-accessible facilities?
Yes, the center has wheelchair-accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at their reservation site: https://www.goodyearautoservice.com/en-US/make-appointment
What popular stores and services are nearby Goodyear Auto Service?
Nearby you can find At Home (a furniture store), Kmart (a discount store), and JCPenney Salon, which may be convenient for shopping or beauty needs before or after your auto service visit.
Are there travel-related services near Goodyear Auto Service?
Yes, Enterprise Rent-A-Car and Angels With Wings Travel Agency are nearby, which can be helpful if you need a rental car or travel assistance while your vehicle is serviced.
Which health and medical facilities are close to Goodyear Auto Service?
Several health services like Arthritis & Internal Medicine, UPMC East Wound Healing Center, and various specialists are nearby, allowing you to coordinate medical and auto service visits conveniently.