Enterprise Rent-A-Car

4.1
586 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Monroeville, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Monroeville location today.

Location

Enterprise Rent-A-Car
122 Mall Plaza Blvd, Monroeville, PA
15146, United States

Hours

Reviews

4.1
586 reviews
5 stars
391
4 stars
59
3 stars
29
2 stars
21
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their quick service and willingness to help.

Mixed Experiences

While some customers had excellent experiences, others reported severe issues with rude staff and unprofessional behavior.

Vehicle Quality

Several reviews mentioned cleanliness and maintenance issues with the rental cars, including unpleasant odors and unclean vehicles.

Reservation Issues

Multiple customers expressed frustration over reservation problems, including not receiving the vehicle they booked and poor communication regarding requirements.
  • SW
    Sandra Wilson
    5 days ago
    5.0
    I had an excellent experience dealing with the Monroeville Enterprise. I will deal with this office if I need another rental. The atmosphere was very enlightening.
  • CM
    Connie MacDonald
    Dec 19, 2025
    5.0
    Always great customer service at this location and gets you in and out quickly.
  • JM
    Julianna Mestre
    Dec 15, 2025
    5.0
    The staff was incredibly kind, cordial, and professional! I would recommend anyone to come to this location. The car was pristine.
  • KG
    Khaliah Gilbert
    Dec 9, 2025
    5.0
    Friendly staff , greeted with a smile. Customer service excellent
  • AE
    A E
    Nov 28, 2025
    1.0
    If I could give this location a complete -1 million. I would! I was treated with the utmost disrespect. The men in this location are absolutely horrid to deal with as well as an unfair bias to people they feel are beneath them. Its utterly disheartening! Especially because appearance shouldn't equal facade!! I have never received such aggregious behavior from such a professional establishment! I am a loyal enterprise user. I bought my car with you because of how wonderful my previous experiences in the past have been, and I seriously am considering returning it! This has actually hurt me as a person and I am so very disappointed and let down. I don't think I will ever be back. Please reach out to me to settle my financial concerns. Thank you. I was uncomfortable further handling this because each and every one of them has been adamant about preventing me from telling anyone what they did. Every phone call is recorded. So is every text and email. Your establishment was also very sloppy and I have a legitimate lawsuit if I truly felt violated enough. I am not opting into that for the time being. I am not being threatening in any way. I am truly just genuinely hurt and I want to talk to someone just to explain, I want to settle my debt, and be on my way. What I am seeking ONLY, is that NOBODY is to ever be allowed to treat people the way they do there. It's not just business, it's incredibly massive weaponized incompetence. That location has received ridiculous amounts of horrid complaints. I shouldn't have ever had to experience this and neither should ANY ONE else. I am a kind person. I would just like to talk to someone so I can move on and not worry about retaliatory behaviors from the location as I have numerous concerns that say my forms of payment are no longer safe, made with them, as they will not be reported accurately to the time of my payments or the letter of anyone's policies or laws. As they restrained and constrained every opportunity to be civilized economically productive civilians of establishment and they absolutely failed to be the promised representatives you sit them down to be the face of this company for. Thank you for your time. I apologize if I have wasted any of it. 🌻

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Monroeville, PA?

Enterprise Rent-A-Car in Monroeville offers a wide range of vehicles including cars, vans, and luxury cars to suit different needs.

What are the operating hours for Enterprise Rent-A-Car in Monroeville?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 1:00 PM.