Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness and others criticized for rudeness or lack of knowledge.
Staff Knowledge
While many customers appreciated the knowledgeable staff, there were complaints about some employees being unhelpful or lacking expertise.
Product Availability
Customers noted that the store generally has a good selection of parts, but some expressed disappointment over the lack of availability for specific items.
Store Environment
The store is described as clean and well-organized, although some customers reported negative interactions with staff that affected their overall experience.
Service Speed
Customers experienced varying wait times, with some visits noted for quick service while others reported longer waits due to understaffing.
YO
yoselin oviedo
Sep 20, 2025
5.0
I was in yesterday and was helped by a very nice young lady named Chelsey, she was very knowledgeable and super friendly, and helped me get back on the road! Would recommend this location, best in pa:)
DD
Destiny
Sep 2, 2025
1.0
Worst auto zone I ever been to in my life, staff barely wanted to help me since they was in the middle of a conversation. I did not live in area & I never been so treated rude in my life, would never recommend anybody to go there.
SI
Stew Ireland
Aug 1, 2025
3.0
They always have what im looking for and service is usually very quick with 2 or 3 people working. This visit there was only one person working. The line was longer than usual but she was busy helping a customer out on the floor. Everyone was very patient and she was very attentive and helped each of us with what we needed in a professional, apologetic and friendly way.
Who ever else was supposed to work that shift owes her an apology!!!
JB
Jen B
Mar 1, 2019
5.0
I normally dont leave reviews however. My mother and I are from nj and were visiting the horse expo 3/1/19, Our back wheel lost a lugnut and was on the verge of loosing another. Richard Brown helped us fix our back wheel . He saved us from possibly a accident.
He genuinely cared and made sure we were taken care of. Thank you Richard. Autozone is lucky to have you.
Jen Blank
BC
Bret Cruz
Oct 22, 2018
5.0
Love this store they have everything you need for your car or truck and if its not at the store they will have it shipped to you or to the store