Enterprise Rent-A-Car

3.8
220 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Matamoras, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Matamoras location today.

Location

Enterprise Rent-A-Car
911 Pennsylvania Ave, Matamoras, PA
18336, United States

Hours

Reviews

3.8
220 reviews
5 stars
125
4 stars
28
3 stars
10
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising their helpfulness and professionalism, while others report rudeness and unhelpfulness.

Reservation Issues

Multiple customers experienced problems with reservations, including cars not being available despite confirmed bookings.

Vehicle Condition

Several reviews mention issues with the cleanliness and maintenance of vehicles, including dirty cars and mechanical problems.

Efficiency

Some customers appreciated the quick and efficient service, while others faced long waits and delays.

Overall Experience

While some customers had positive experiences and plan to return, others expressed dissatisfaction and indicated they would not return due to various issues.
  • GM
    Grace Montanez
    6 days ago
    1.0
    I live 25 miles away was dropped off to get my reservations at this location and was told no car.It was for 3:30 and at 5:00 pm they closed and we were there with no car and no way home.The employees were not rude but did not have much empathy.Would never got back.
  • LW
    Lynn Homer, Keller Williams
    Nov 15, 2025
    1.0
    Do not recommend. They do not hold up to terms of their own contract. Don't waste your time. Employees don't explain anything.... seemed indifferent and there just for a paycheck. I'm thankful I had a back up plan after reading reviews but gave them a shot anyway....as my reservation fell thru and it could've ruined a family trip.
  • EM
    Elizabeth McAuley
    Oct 30, 2025
    5.0
    The rental of my car in Matamoras was seamless, and the personnel at the local office was extremely helpful
  • BB
    brian berry
    Oct 29, 2025
    5.0
    I have been renting vehicles since 2016 from the matamoris Pennsylvania office never had a problem. The team there has always been extremely great to deal with.
  • OK
    Omar Khan
    Sep 25, 2025
    1.0
    I made a reservation for a premium SUV couple of days before the scheduled pick up. On the day of picking up the rental, I booked a cab from my home to the rental and while waiting for the cab, I called the rental to inquire whether they have any customer parking available so that I can save money on the cab and park directly at the rental lot if available and that is when they inform me that they don’t have any premium SUV’s available. Seriously!! Do y’all wait for the customer to call to inform them that cars are not available? You should call the customers and inform them of the logistics. Zero stars to you.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Matamoras, PA?

Enterprise Rent-A-Car in Matamoras offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the rental office hours for Enterprise Rent-A-Car in Matamoras?

The rental office is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.