Adam's Auto Body provides collision and frame repair, glass and interior repair, mechanical and suspension repair, paint and cosmetic repair, specialized auto body services, auto repair services, car maintenance services and exhaust repair in Lewistown and surrounding areas
I went here to get some cash work done on my 2024 Hyundai Kona N Line. It got bumped into and had one scratch on the rear drivers side panel. A single line.
I took it in and I explained that I am very picky about my vehicles and I wanted to know if he could fix it and if he could fix it correctly? Adam said he could get it fixed up, painted and looking brand new. I expressed again that it should look just like the other side when finished. He said oh ya, it'll be all good, you'll be pleased.
I dropped the vehicle off Sunday night and got a call Tuesday morning saying my vehicle was done. This was back when there was heavy humidity and tons of rain for over a month or so. I thought it was a little soon to be finished and didn't have time to cure, but I went in to pick it up anyway.
Upon picking up the vehicle it looked great. The next day or so these little indents and imperfections started showing up all over the panel. Extremely noticeable. It obviously didn't cure correctly. Basically like the clear coat was disintegrating.
I called, he said bring it in. He said the paint isn't doing anything we just didn't notice. I said, I notice everything and none of that was there when I picked it up. He didn't really respond. He called me back and said it was done a day later. Examined the vehicle and there were more marks than when I initially took the vehicle in the first time.
Called again, took it back in. He called me back and said it was done 3 days after it was actually done. I went and picked it up and it was absolutely horrendous. Double the amount of marks, someone wet sanded and hit the connecting panel and literally removed the paint right off the panel. It looked horrible.
I called again, 4th time this will be. I told him I want it repainted and done correctly and I can't keep just bringing it in to make it look worse. He said ok I will just repaint it.
Now, it should have been repainted after the initial time he tried to buff and wet sand it it still looked like crap. He shouldn't have tried to bring it back in 2 more times to buff and wet sand. The last time it was in it wasn't even him working on it and he didn't even check the work before calling me to pick up the vehicle.
Finally, I take it in the 4th time. Drop it off on Sunday night, it was there all week long, and I get a call the following Tuesday or Wednesday saying it's done. I went in to pick it up and upon the initial inspection it looked great. I've now had it for about a month and it still looks good, so he obviously painted it correctly and let it cure correctly this time. There was 1 little minor issues where there is a geometric line in the panel and where he taped it off you can slightly see where it connects, just barely, but you shouldn't be able to see it at all.
Not to mention when I went to detail my car a couple weeks later there was spray over all in the inside of my vehicle. Thank goodness it came off!!!!!
All in all, this was a horrible experience. In no way, shape or form should anyone have to bring their vehicle into a body shop 4 times to get the work done correctly, especially for a single scratch. I can see maybe going back once as sometimes something can be missed, but that's it. If you can't fix it the first time back you need to start from scratch and do it right!!!
I went to Parsons Auto Body for almost 20 years and had upwards of a dozen vehicles in there. I had to take one single vehicle back all that time because the hood alignment was a little off. Fixed immediately, no other issues. Every job was done to perfection. This is how an auto body shop should perform and if they don't then they shouldn't be getting any business.
You can easily tell this is one of those places that does mediocre work and is all about taking every shortcut while doing it.
I will never go back there and I don't recommend that anyone goes here if they want good work done on their vehicle.
Do I have to use the repair shop recommended by my insurance?
You are not obligated to use the repair shop recommended by your insurance company. The law protects your right to select your preferred repair facility.
What is the difference between auto body repair and collision repair?
Auto body repair typically addresses cosmetic issues such as dents, paint damage, and glass replacement. Collision repair, on the other hand, deals with more extensive damage including structural issues, frame damage, and repairs to safety systems.
How long will repairs take?
The duration of repairs varies depending on the extent of damage. Minor repairs, such as bumper replacement, generally take between 48 to 72 hours. More extensive repairs may require a week or longer to complete.
Will the paint match my car?
Professional auto body shops utilize advanced computerized color-matching technology to ensure the new paint precisely matches your vehicle's original factory color, resulting in a seamless repair.
Can dents be fixed without repainting?
If the paint remains intact and the metal is accessible, a technique called Paintless Dent Repair (PDR) can be employed to remove dents without the need for repainting.
Can all rust be removed?
Most surface and scale rust can be effectively removed. However, if rust has created holes in the metal, the affected areas must be cut out and replaced with new metal.
What is the best way to remove rust?
For do-it-yourself rust removal, grinding or sanding down to bare metal using 40-80 grit sandpaper is effective. Professional auto body shops often employ sandblasting techniques for more efficient and precise rust removal.
What is a rust converter?
A rust converter is a chemical treatment applied to rusted metal surfaces. It transforms iron oxide into a stable, paintable compound. For best results, apply the converter after removing loose rust and follow with a 2k primer.
Can I use body filler over rust?
Body filler should never be applied over rusted surfaces. It must only be used on clean, properly prepared metal. Applying filler over rust will allow the corrosion to continue spreading beneath the repair.
How do I prevent rust from returning?
To prevent rust recurrence: regularly wash your vehicle to remove road salt and debris; apply protective products such as undercoating or rust-proofing spray; promptly repair any paint chips or scratches to prevent moisture from reaching the metal.
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