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Safelite AutoGlass

4.6
(176 reviews)

Business Details

1500 Cumberland St, Lebanon, PA
17042, United States
(888) 843-2798
https://www.safelite.com/stores/Lebanon

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Lebanon area, turn to Safelite AutoGlass . Those in central Lebanon or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1500 Cumberland St, Safelite AutoGlass Lebanon repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1500 Cumberland St, Lebanon, PA
17042, United States

Hours

Reviews

4.6
176 reviews
5 stars
147
4 stars
12
3 stars
4
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, friendliness, and efficiency of the technicians, particularly highlighting Dylan and Ken for their exceptional service.

Timeliness

Many reviews noted the quick turnaround for repairs, with several customers mentioning that their windshields were replaced or repaired in under two hours.

Communication

While most customers appreciated the communication regarding appointments and services, some expressed frustration with the automated phone system and scheduling issues.

Customer Experience

Overall, customers reported a positive experience with the service, though there were a few complaints about pricing and scheduling difficulties.
  • SS
    Shawn
    Feb 22, 2026
    5.0
    Quick, Friendly, and did a great job on my windshield replacement!
  • UB
    Ugo Bert
    Feb 18, 2026
    5.0
    I’m very satisfied of their job. They’re very professional and they work really good!
  • SF
    Steve Fuhrman
    Feb 7, 2026
    5.0
    Good customer service and the technician was quick and explained everything I needed to do after the service
  • LL
    Leslie
    Feb 4, 2026
    5.0
    Dylan was the technician assigned to my vehicle. He was informative and patient with my questions. He moved quickly and carefully. He explained the process from beginning to end.
  • DH
    Dustina Hillbish
    Feb 2, 2026
    1.0
    Be careful with this corporate company. I have a 2021 Jeep and in December during an ice storm the windshield cracked. Based on their commercial I was led to believe that my insurance would cover the damage. Unfortunately that is not true. Insurance only covers the damage under specific circumstances. So I feel their commercials are misleading. The technician was friendly, fast and represented the company well. However less than 2 weeks after having the windshield replaced. I came outside to see another massive Crack down the center of the windshield. At first I didn't fret at all. Because their commercials boast the quality of the windshield backed by a LIFETIME WARRANTY. Also misleading and very shady. I called and scheduled a warranty repair at the lebanon, PA shop. The technician. Was very friendly but as soon as he got the car inside the shop he came out immediately and told me he sees an "impact point" in the windshield and that the warranty is voided. Now, driving the jeep, I didnt hear any impacts. I never saw a stone, rock, or object strike my windshield since having it replaced. Also when I noticed the damage that morning I didnt see and cracks, chips or damage. So if there was an impact point ot was so very miniscule that it brings serious doubt to my mind to the quality of their windshields that will Crack right down the middle on a non visible "impact point". Regardless doing the math I figure this. My Original jeep windshield from chrysler lasted from date of manufacture in 2021 until December 2025. During that time, that specific windshield has been hit, loud, hard, and often by stones, rocks, treebrances, etc and never broke for 4+ years of hard use. The safelite windshield lasted just shy of 2 weeks and never took a hit. So if the company refuses to say it was a defective windshield, then all their windshield must be weak garbage, like their warranty and their misleading commercials.

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass in Lebanon offer?

Safelite AutoGlass offers windshield repair and replacement, chip and crack repair, back/rear glass replacement, side glass replacement, power window repair, and windshield wiper replacement.

Where is Safelite AutoGlass located in Lebanon, PA?

Safelite AutoGlass is located at 1500 Cumberland St, Lebanon, PA, 17042, USA.

Brand Certified Facts from Safelite AutoGlass

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Certified March 01, 2026Yext Knowledge Graph
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