Advance Auto Parts

4.2
246 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 801 Bowman St in Lebanon offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
801 Bowman St, Lebanon, PA
17046, United States

Hours

Reviews

4.2
246 reviews
5 stars
138
4 stars
59
3 stars
23
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Staffing Issues

Several reviews noted that the store is often understaffed, leading to delays in service and customer assistance.

Product Availability

Customers generally found that the store had a good selection of parts, although some expressed frustration with items being out of stock.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and poor customer service in certain instances.

Store Conditions

Some customers appreciated improvements in store cleanliness and organization, while others noted inconsistencies in service quality.
  • TZ
    Todd Zulick
    Oct 29, 2025
    4.0
    Simply, The Place for All Your Auto Needs.
  • GH
    Gloria Hohl
    Sep 8, 2025
    5.0
    Needed somethings checked on my car Very quick n helpful
  • JB
    Jon Burkholder
    Aug 17, 2025
    1.0
    So, I call... Them..."Can I put you on a brief hold?" Me...."Uh, no." And hang up 30 seconds later he me calls back. Himm..."What was that??" Me..."What are you talking about?" Him..."Can I put you on a brief hold?" Me..."No." Him..."Then don't be talking like that!!" Why would you call me back just to harass me when you're "busy"?? Fool needs to learn some manners and how to better customer service!!
  • JF
    jade fournier
    Jul 26, 2025
    5.0
    Susan was absolutely amazing. She was SUPER helpful, polite and quick!
  • JO
    Jorge Ortega
    Apr 17, 2025
    5.0
    Muy bueno

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*