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Valvoline Instant Oil Change

4.3
(420 reviews)

Business Details

1690 New Holland Pike, Lancaster, PA
17601, United States
(717) 392-7399
https://store.vioc.com/pa/lancaster/1690-new-holland-pike

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lancaster.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1690 New Holland Pike, Lancaster, PA
17601, United States

Hours

Reviews

4.3
420 reviews
5 stars
305
4 stars
45
3 stars
13
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and professional, contributing to a positive experience.

Service Quality

While most reviews highlighted quick and efficient service, there were several complaints about mistakes leading to vehicle issues, including oil leaks and unprofessional handling.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling they were overcharged or misled about costs, particularly regarding oil changes and additional services.

Mixed Experiences

There were contrasting reviews, with some customers having excellent experiences while others reported significant issues, indicating inconsistency in service quality.
  • YE
    Your Persona LLC Building Evolution
    Feb 24, 2026
    5.0
    Best Valvoline in town! The manager and staff are highly recommended! They get you in and watch you go! Great 👍🏽 job guys
  • DM
    Dustin Mowrer
    Feb 18, 2026
    5.0
    Josh my service technician was friendly, respectful, and engaged in conversation while performing an excellent job servicing my vehicle all at the same time. Showed that he really enjoys his job. Overall great team work was completed to ensure a quick visit For an oil change.
  • AS
    angel suarez
    Feb 8, 2026
    5.0
    Good customer service
  • BP
    Brenna Perring
    Jan 31, 2026
    5.0
    I have a lot of anxiety when it comes to getting things done for my car. I get scared it won’t get done right, I’ll get up charged, or I’ll get sold on things that don’t actually need done. Immediately upon going to this Valvoline center I felt comfortable and calm. Stephanie greeted me kindly and kept me well informed while I was getting my service done. Everyone went above and beyond to make this a non-stressful experience. Ray was also helping with my service and sent me on my way with the biggest smile too. I am very grateful to this team for making my experience a great one. I will definitely be back.
  • JM
    Jennifer Morgan
    Jan 9, 2026
    4.0
    Everyone was friendly and they did a great job getting finished quickly. The property itself is a very tight turn and squeeze (for my SUV) to pull into the bay from the road so they had to have me back up and adjust. There were two other vehicles being serviced and several technicians were giving verbal directions at the same time, it was confusing. It was raining and amidst the commotion and trying to focus on the directions, I forgot, for a moment, to turn off the windshield wipers. A young lady reached across my windshield to check something and the wipers moved across. The lady shot me a nasty look of disgust as if I had turned them on purpose. I apologized and quickly turned them off but the whole scene was definitely overwhelming. Everyone was nice and they did a good job. I just think they need to take a step back and realize that a new customer is pulling into all this commotion and trying to understand who to listen to and what to do and likely confused. It is a very unique experience. I will be more prepared next time!

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Lancaster offer?

They provide preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Lancaster?

It is located at 1690 New Holland Pike, Lancaster, PA 17601, US.

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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