Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lancaster.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
605 reviews
5 stars
436
4 stars
85
3 stars
21
2 stars
15
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Hector, Carlos, and Savion.
Service Quality
Many reviews highlighted the quick and efficient service, with customers appreciating the thorough checks and transparency during the oil change process.
Customer Experience
Overall, customers reported positive experiences, feeling welcomed and valued, with many expressing a desire to return due to the pleasant atmosphere.
Concerns Raised
Some customers reported issues with service quality, including mistakes that led to vehicle problems, and a lack of follow-up from management on complaints.
Trust and Transparency
While many felt they could trust the staff, a few reviews indicated concerns about upselling and the accuracy of service recommendations.
- SISamantha ImlerNov 10, 20255.0The staff was great! They were very helpful! Hector was pretty awesome too! He was super bubbly and kind! Very satisfied.
- TNTraci NataleNov 9, 20255.0Hector, Victor and William did a GREAT job! Friendly, knowledgeable. Great price and fast, safe service!
- VSValerie StonerOct 18, 20255.0I always appreciate the quick, kind, and professional help provided when needed on a whim. Thanks again! Will be back!
- JFJeffShelby FosterOct 16, 20255.0Super Terrific service. Pleasant and happy crew working this morning. Definitely recommend them for your oil change!
- MSMichelle StewartOct 15, 20251.0They told me I had a light out in the back of my car but never told me which one. I came home and had someone check when I pushed my brakes on and made sure my headlights were on also. Well, I had NO light out considering I just had inspection the day prior. The sad thing is I had a man in my car with me and they thought they could still get away with trying to get me to dish out more money...not today Satan! Pitiful!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer for vehicles?
Valvoline provides preventive vehicle maintenance services including 15-minute, stay-in-your-car oil changes and a wide range of other maintenance solutions in Lancaster.
Where is Valvoline Instant Oil Change located in Lancaster?
It is located at 1665 Columbia Avenue, Lancaster, PA 17603.
What are the operating hours of Valvoline Instant Oil Change during the week?
The business is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM.
Does Valvoline Instant Oil Change accept credit and mobile payments?
Yes, Valvoline Instant Oil Change accepts debit card, credit card, and mobile NFC payments.
Is an appointment required to get an oil change at Valvoline Instant Oil Change?
No, appointments are not required; you can walk in for service anytime during their operating hours.
How can customers contact Valvoline Instant Oil Change in Lancaster?
You can call them at the main phone number +1 717-299-5539 or the alternate phone number +1 800-327-8242.
What are some nearby restaurants customers might visit before or after their service at Valvoline Instant Oil Change?
Nearby restaurants include Friendly's, Columbia Diner, El Paisano, and McDonald's, offering a variety of dining options from ice cream to American and Mexican cuisine.
Are there nearby automotive-related businesses near Valvoline Instant Oil Change?
Yes, nearby automotive businesses include Mavis Discount Tire for tire needs and Divine Shine and Crystal Clean Car Wash for car washing services.
Where can customers find convenience stores or gas stations near Valvoline Instant Oil Change?
Speedway is a nearby gas station and convenience store where customers can fuel up or grab snacks before or after their visit.
What is the website to get more information or book services at Valvoline Instant Oil Change?
You can visit their Lancaster location page at https://store.vioc.com/pa/lancaster/1665-columbia-avenue for more details and service information.