Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lancaster.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
242 reviews
5 stars
171
4 stars
17
3 stars
8
2 stars
9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and informative, although some reported negative experiences with management.
Efficiency
Several reviews highlighted the quick service and efficiency of the oil change process, with many customers being in and out in under 30 minutes.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about poor service, miscommunication, and issues with vehicle maintenance.
Professionalism
The professionalism of the staff was noted positively, but there were instances of unprofessional behavior reported, particularly in management.
Pricing Concerns
Some customers felt the prices were higher than expected, and there were complaints about upselling and additional charges.
- RKReba Krasin12Jan 3, 20265.0The employees at Valvoline by Park City Mall are AMAZING. The best customer service I’ve had for a car. They are very knowledgeable and if they don’t the answer, they find someone who does know. Friendly, honest, through service. It doesn’t get better than that.
- TGTheodore GallJan 2, 20264.0The crew were experienced as professionals
- EHErin HaggardDec 27, 20255.0I leave here with not only my oil filled in my car but my cup metaphorically filled. The kindest, most customer oriented place I’ve ever been to. They are wonderful. Thank you for your expertise and constant kindness! PSA- Buy your oil change off of Groupon and save $30!! :)
- DBDestiny BurgosDec 5, 20255.0They were fast they communicated everything to me and gave great service
- BWBenjamin WilsonNov 23, 20255.0Jay provided a thorough explanation of maintenance options my vehicle needed, could get, and did not need at this time. I will be a repeat customer.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer at the Manheim Pike location?
Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes along with a range of preventive vehicle maintenance services including oil filter changes, car battery replacement, vehicle inspections, and auto air conditioning services.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
The Valvoline Instant Oil Change at 1417 Manheim Pike is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Valvoline Instant Oil Change open on Sundays?
Yes, it is open on Sundays from 9:00 AM to 5:00 PM except for major holidays when it is closed.
Does Valvoline Instant Oil Change require appointments for services?
No, appointments are not required, allowing for quick and easy service whenever you arrive.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments for customer convenience.
When did the Valvoline Instant Oil Change at 1417 Manheim Pike, Lancaster open?
This location opened on December 12, 2020.
What nearby auto-related services can customers find near Valvoline Instant Oil Change?
Nearby customers can access services like Mister Car Wash for auto detailing, NTB - National Tire & Battery and Mavis Discount Tire for tires, and Autohaus Lancaster Volkswagen and Audi Lancaster for car dealership and repairs.
Are there dining options near Valvoline Instant Oil Change while waiting for vehicle service?
Yes, customers can enjoy nearby dining options such as Popeyes® Louisiana Kitchen, El Rodeo Lancaster Mexican Restaurant, McDonald's, Lyndon Diner, and Pizza Hut.
Can customers enjoy recreational activities near the Valvoline Instant Oil Change location?
Yes, Lancaster Indoor Golf and Training Center is nearby, offering golf lessons and a golf course for leisure while waiting or after vehicle service.
How can nearby points of interest help customers when visiting Valvoline Instant Oil Change?
Nearby auto services, eateries, and recreational centers provide convenience, allowing customers to get multiple errands done or relax while their vehicles receive quick maintenance.