Monro Auto Service and Tire Centers

4.5
506 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1529 Oregon Pike, Lancaster, PA
17601, United States

Hours

Reviews

4.5
506 reviews
5 stars
426
4 stars
17
3 stars
7
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their willingness to help and provide clear communication.

Timeliness

Several reviews noted quick service, with many customers appreciating the fast turnaround for inspections and repairs.

Pricing

While some customers found the pricing fair and reasonable, others reported feeling overcharged or scammed, particularly regarding unnecessary repairs.

Professionalism

Customers frequently mentioned the professionalism of the staff, especially the manager, who was noted for being courteous and knowledgeable.

Mixed Experiences

There were contrasting experiences, with some customers expressing satisfaction while others reported issues with service quality and communication.
  • NT
    Nicholas Timmermans
    6 days ago
    1.0
    DO NOT USE THE ONLINE APPOINTMENT SERVICE. The shop and employees in it do not get notified. I had gotten 3 text notifications CONFIRMING I was coming and it said if I needed to reschedule, to call. I had an appointment for 7:30am this morning, I rushed there because traffic was brutal. Get in the door, one guy is standing there, I said “I’m here for my 7:30am alignment appointment.” He looks confused and goes “what? Uhm well did you schedule it online?” I said yes and he said “oh, yeah, so I don’t have anyone to do the alignment until Wednesday.” No one called me to tell me or anything, I just wasted my time and gas for no reason, they could not help me. So definitely call, online service is CRAP.
  • DD
    Dean DelFico
    6 days ago
    5.0
    Monroe makes it easy to schedule vehicle maintenance. I called and was scheduled for Saturday, no problem. My 2007 Yukon has been acting up with a check engine light and the last service center recommended an engine replacement. I had a nieghbor help me do a short tune up, plugs and wires replacement. Engine no longer had the misfire but still a check engine light. Craig and John at Monroe listened to the description of problems and performed aa diagnostic and made the necessary repairs, hence, my Yukon is running just fine now!! Great job!!
  • RL
    Roxann Lehman
    Nov 10, 2025
    4.0
    I love that they had Cooper tires because that is my must have. I was not happy with the fact that there are brand new tires on what are now filthy rims. Car and rims were clean going in. I know this is a dusty, dirty job but it's the little touches that make such an impact of pride in one's work.
  • NC
    Nijaz Causevic
    Nov 5, 2025
    1.0
    Firest the sai my wipers are not good? When we compare with others car's in the garage, my are much better. Then they say, o wipers are good. And your windshield isn't good,you will not pass inspection. Then i drove me car's to the state trooper on Lincoln highway and they said, nothing is wrong with your car, and he called shop and told them, nothing is wrong with the car the must give me sticks. I come back and they put new stickers. No matter what you drove, you're car will not pass inspection. What ever the telling you is wrong, firest you go to states trooper. For one off the worst service I ever had. No stars. There's estimate for back disk and brake $880 On Amazon $88 with delivery.
  • SM
    Stephen Mills
    Nov 3, 2025
    5.0
    John was amazing he was upfront about everything and hel get my car back on the road i highly recommend this place to everyone

Frequently Asked Questions About Monro Auto Service and Tire Centers

What auto services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They also specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Monro Auto Service and Tire Centers?

Monro Auto Service and Tire Centers is open Monday through Friday from 7:30 AM to 7:00 PM, and on Saturdays from 7:30 AM to 6:00 PM. The center is closed on Sundays.