Business Details
About
Tire ShopAuto Repair ShopJack Williams Tire
At Jack Williams Tire & Auto Service Centers, we believe in doing things the right way, because it is the Williams way. We have been serving the community for over 90 years and are dedicated to bringing you the best tire deals and automotive service in the area. All locations offer tire installation, tire mounting and balancing, standard and synthetic oil changes, wheel alignment and balance, brake services and repair, PA state inspection, mobile tire installation, general vehicle maintenance and contact-free services and payment. We also offer a wide variety of tires brands for passenger, light truck or SUV tires that provide excellent performance. Schedule your next visit or order your tires online today!
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksNot available
- Curbside pickupAvailable
Location
Jack Williams Tire & Auto Service Centers
1543 Oregon Pike, Lancaster, Lancaster, PA
17601, United States
Hours
Reviews
4.6
827 reviews
5 stars
702
4 stars
46
3 stars
17
2 stars
15
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Terry and Luis.
Efficiency
Several reviews noted quick service times, with many customers being in and out within an hour for various services.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain services were overpriced or involved upselling.
Mixed Experiences
While many reviews were positive, there were notable complaints about long wait times and inconsistent service, particularly regarding inspections.
- TJThompson JohnsonJan 5, 20265.0I had a great experience from start to finish. The team was friendly, helpful, and clearly cared about doing a good job. Any questions I had were answered quickly, and the overall quality really stood out. It’s refreshing to find something that delivers exactly what it promises. I’d happily recommend this to anyone and will definitely be coming back.
- JMjustme mJan 5, 20265.0I had service done at Jack Williams and Lou was my main contact. He was careful, honest, and fair throughout. After the service, when I had a question, he was happy to take another look with no fuss. A truly great experience—definitely returning.
- AAAlex AzzaraDec 31, 20251.0Horrible service failed our vehicle for PA safety inspection due to a loose sunglass holder that does not fail according to the PA inspection requirements. Terry hung up on me twice while trying to discuss the issue and would not provide proof from the manual showing it fails. DO NOT GO HERE!!!
- JDJohn DonaghyDec 31, 20255.0Truck message came up advising to service Tire Pressure Monitoring System. Took to Jack Williams Tire where they found a bad sensor. Easy fix. In and out in an hour. Great people honest work good value. No pressure to “upsell” other services or products!
- TBtomy bobDec 29, 20255.0Jack Williams Tire & Auto Service Centers provides solid service overall, and the front desk staffer was friendly and helpful when checking me in. Work was done right at a fair price.
Frequently Asked Questions About Jack Williams Tire & Auto Service Centers
What automotive services does Jack Williams Tire & Auto Service Centers provide?
They offer tire installation, oil changes, wheel alignments, brake services, PA state inspections, and more general vehicle maintenance services.
What tire brands are available at Jack Williams Tire & Auto Service Centers?
They provide a wide variety of tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more.
What are the store hours at Jack Williams Tire & Auto Service Centers?
They are open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
What payment options are accepted at Jack Williams Tire & Auto Service Centers?
They accept American Express, Cash, Discover, Financing, Mastercard, and Visa.
Does Jack Williams Tire & Auto Service Centers offer contactless or curbside services?
Yes, they offer in-store pickup, curbside pickup, and no-contact delivery options.
Is Jack Williams Tire & Auto Service Centers wheelchair accessible?
Yes, they have wheelchair accessible entrance, parking, and restrooms.
Where is Jack Williams Tire & Auto Service Centers located?
They are located at 1543 Oregon Pike, Lancaster, PA 17601, United States.
What nearby automotive repair shops are close to Jack Williams Tire & Auto Service Centers?
Nearby automotive repair shops include Lebzelters Total Car Care and Firestone Complete Auto Care, which customers might consider for additional services or comparisons.
Are there nearby banks or financial institutions near Jack Williams Tire for convenient transactions?
Yes, Citizens Bank is nearby where customers can access banking services conveniently before or after their auto service visit.
What dining options are near Jack Williams Tire & Auto Service Centers?
Friendly’s is a nearby American restaurant and ice cream shop, ideal for grabbing a meal or dessert before or after your automotive service.