Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lancaster, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Columbia Avenue location today.
Location
Hours
Reviews
4.2
443 reviews
5 stars
300
4 stars
57
3 stars
21
2 stars
9
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of individual employees who provided exceptional service.
Rental Process
The rental process was generally described as quick and easy, with many customers appreciating the efficiency of pick-up and drop-off.
Vehicle Condition
Some customers reported issues with vehicle cleanliness and maintenance, including unpleasant odors and unclean interiors.
Inconsistencies
Several reviews highlighted inconsistencies in service, such as discrepancies in pricing and availability of reserved vehicles, leading to frustration among customers.
Location Experience
Experiences varied significantly between different locations, with some branches receiving high praise while others faced criticism for poor service and management.
- BSB Sage1 day ago5.0Always try to match you with the type of vehicle you request. Very professional, pleasant service. They will listen to you and correct issues you might have or find with the rental vehicle. Have used this location many times in the past and will continue to do so. Happy Travels with Enterprise!
- RWruth weilerOct 20, 20255.0Positively excellent. They gave me a rental equivalent to the vehicle that I had. Everyone was very polite and eager to help. I had the vehicle for 30 days and the best part was my refund for the deposit came to me right away.
- LJLashawn JoynerOct 19, 20255.0Tyrell and anna did a beautiful job getting me aproved for my new car they are very appreciative for everything they did for me they went above and beyond to make all this happen for me I would also like to say thank you so much for a job well done
- TPTory PooleOct 14, 20255.0Great customer service ❤️
- TSTarna StrassmannOct 7, 20255.0Upgrade us even though was to be a credit card and not a debit card manager very nice he did it
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Lancaster offer?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options tailored to your needs.
Where is Enterprise Rent-A-Car located in Lancaster, PA?
Enterprise Rent-A-Car is located at 2010 Columbia Ave, Lancaster, PA 17603.
What are the operating hours of Enterprise Rent-A-Car on weekdays and weekends?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car Lancaster accept credit cards and cash payments?
Yes, they accept American Express, Discover, Mastercard, Visa, cash, and checks as payment options.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Lancaster?
You can reserve your rental car online at their reservation website or call their local phone number +17172901111.
Is Enterprise Rent-A-Car in Lancaster open on Sundays?
No, the location is closed on Sundays.
Are there any special deals or discounts available at Enterprise Rent-A-Car Lancaster?
Yes, they offer great weekend rates which you can book through their special deals page online.
How can customers use nearby public transit or places of interest to find Enterprise Rent-A-Car on Columbia Avenue?
Customers can look for nearby landmarks like Namaste Restaurant, T-Mobile Wireless Central, or Planet Beach to locate Enterprise easily on Columbia Avenue in Lancaster.
What dining options are available near Enterprise Rent-A-Car in Lancaster for customers waiting or visiting the area?
Nearby you can enjoy Indian cuisine at Namaste Restaurant or Tulsi Indian Cuisine, relax with ice cream at Rita's Italian Ice and Frozen Custard, or grab a quick bite at Dairy Queen.
What other automotive services or rentals are close to Enterprise Rent-A-Car on Columbia Avenue?
Close to Enterprise, you can find Budget Truck Rental for truck rentals and Signature Auto Appearance for auto detailing and car window tinting services.