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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(449 reviews)

Business Details

2010 Columbia Ave, Lancaster, PA
17603, United States
(717) 290-1111

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lancaster, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Columbia Avenue location today.

Location

Enterprise Rent-A-Car
2010 Columbia Ave, Lancaster, PA
17603, United States

Hours

Reviews

4.2
449 reviews
5 stars
304
4 stars
58
3 stars
21
2 stars
9
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, contributing to a positive rental experience.

Inconsistency

Several reviews highlighted issues with inconsistent information regarding rental policies and vehicle availability, leading to customer frustration.

Cleanliness

Some customers reported that vehicles were not adequately cleaned before rental, with specific complaints about odors and unclean interiors.

Reservation Issues

There were multiple instances of customers experiencing problems with their reservations, including vehicles not being available despite prior confirmation.
  • DR
    Darryl Ranck
    3 days ago
    4.0
    Very helpful got me there on my rental and on my way
  • RJ
    Robert Hinkle Jr
    Feb 6, 2026
    5.0
    Our car broke down? I just stopped in without reserving a car.They took care of me and got me a vehicle very quickly. Friendly staff.
  • JV
    Jd Valdespee
    Jan 23, 2026
    1.0
    I came here with my mom because her car broke down and she needed a rental so she doesn’t have a credit card we setup the appointment though the phone and I asked if they could take my American Express credit card and they said yes it’s fine when we arrived they didn’t tell us about a extra $300 deposit and that the credit card needs to be in her name i was upset because the guy told me it’s okay if the credit card is in my name and they also didn’t tell us we needed to bring our insurance when we arrived we came here before a severe winter storm warning in the afternoon so the traffic was so bad and we wasted gas money and time I would stay away from this company they just tell you lies and aren’t professional go to hertz thanks for wasting our time enterprise especially when my mom needed a car to get to work the next day
  • HG
    heather garner
    Jan 18, 2026
    5.0
    Great experience 👍
  • KD
    Kevin H. Danielsen
    Jan 9, 2026
    5.0
    Super helpful, extremely friendly, and just ...good vibes.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Lancaster offer?

They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options tailored to your needs.

Where is Enterprise Rent-A-Car located in Lancaster, PA?

Enterprise Rent-A-Car is located at 2010 Columbia Ave, Lancaster, PA 17603.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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