Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Columbia Ave. in Lancaster, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lancaster, PA or call us at (717) 390-0522.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Availability
The store generally has a good selection of parts in stock, although some customers experienced issues with specific items not being available.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude staff and poor customer service in certain instances.
Installation Services
Customers appreciated the assistance with installations, although there were some reports of inconsistent service quality.
Pricing
The pricing was noted as competitive, but some customers felt certain items were overpriced.
KK
kate kennedy
Dec 21, 2025
5.0
The young woman who helped us change our battery was very helpful!!
LF
Lehi Flores
Dec 9, 2025
5.0
Bueno
RV
Radames Vargas
Nov 19, 2025
5.0
SHAWN B. Came out in the freezing cold to help me when my tone was the best due to irritation that caused by him when I couldn’t figure it out he came out so fast. I didn’t even know he left the store.
EE
Elaine
Nov 6, 2025
5.0
A big Thank you to Richard. On the evening of 11/5, I was unable to install my wiper blades. He gladly came out and finished for me. He even took the trash for me. Thank you again!
JB
John Boyer
Aug 21, 2025
5.0
I needed a part they didn’t have in stock. Ass’t Mgr Rachel Went above and beyond in service to locate the part online and order it for me. She saved me serious $’s in the process. I was very appreciative of this extraordinary service and they warned my loyalty for Future business as well