Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lancaster #4607 in Lancaster, PA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lancaster, PA or call us at (717) 391-8194.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
429 reviews
5 stars
271
4 stars
81
3 stars
37
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for being helpful and going above and beyond, while others were reported as rude or unprofessional.
Product Availability
Customers appreciated the wide range of products available, although some reported that specific items were out of stock.
Employee Knowledge
Several reviews highlighted the knowledge and professionalism of employees, particularly in assisting with installations and diagnostics.
Store Environment
The store was generally described as clean and organized, contributing to a positive shopping experience.
- VCVanessa Chan2 days ago1.0terrible service ! idk her name maybe her name Nena? bought brake pads from the guy there and gave me the wrong one. i went back to return it to get the right one but nena refused to give a refund and she printed a new receipt of the transition and kept saying she can’t give a refund. I went back to the place to get be box to show her proof then she says, “we don’t sell that here” but the guy said he remembers me from that morning and said HE gave me the wrong box but Nena still didn’t give me a refund for it and SHE check the cameras too to see if i bought them. She got very loud to me even thought she was wrong and now looks stupid when i showed her a picture of the receipt and want to give a refund after all that going back and forth and getting loud after the guy told her he gave me the wrong box. That girl have such terrible customer service and is not respectful at all!
- SKSavannah KeenenDec 30, 20251.0Awful experience for me and another customer. I went to the store looking to buy a new battery and windshield wipers. Myself and another customer waited for over 15 mins and we're ignored. The employees we're on personal non-work phone calls and talking to a friend that had come in after myself and the other customer. The other customer placed down their items and walked out before I myself decided to follow. As I was walking out with my old battery in hand, the employees then decided to ask if I needed help or not. I told them that I had decided to leave to get help elsewhere as the other customer had done. The employees then replied with negative attitudes and claimed that myself and the other customer we're rude and had no patience. The only reason I still purchased my items is because the younger employee that was working apologized and was helpful. Overall awful customer service. I will not be returning to this location.
- KKKristinDec 24, 20255.0Have not had the best experience with AutoZone in general, in the past. But, I had a positive experience here. I was 8 hours away from home and had a headlight burn out just as I got in town. The day before I was leaving I stopped by another nearby parts store to get a headlight bulb put in on a 4Runner, and was told “unfortunately, we don’t do that”. News to me! I work in the auto industry and deal with all the parts stores on a daily basis back home, and I’ve never heard that. The young man that sold me the headlight bulb, walked outside with me and popped it in real quick. It was greatly appreciated!!!
- CGCrystal GardnerDec 4, 20255.0Thanks Auto-Zone for the new wiper blades. We had been to 2 different Advance's and they didn't have them.
- SBSusan BOct 11, 20255.0Had my thermostat!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Lancaster, PA?
AutoZone Auto Parts in Lancaster is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Lancaster offer in-store pickup and delivery services?
Yes, AutoZone Lancaster offers in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in Lancaster?
You can find automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands does AutoZone Lancaster carry?
AutoZone Lancaster carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Lancaster, PA?
It is located at 877 E Chestnut St, Lancaster, PA 17602, United States.
What is the contact number for AutoZone Auto Parts in Lancaster?
You can reach AutoZone Lancaster at (717) 391-8194.
Can I shop in-store or curbside at AutoZone Lancaster?
Yes, AutoZone Lancaster allows both in-store shopping and curbside pickup.
What nearby dining options are available close to AutoZone Lancaster?
Nearby dining options include Best China Wok, Mama's Kitchen, Punta Cana Restaurant, Caribbean Wave Jamaican Jerk Restaurant, and Ted's delicatessen.
Are there grocery stores near AutoZone Lancaster for convenient shopping before or after your visit?
Yes, Giant Food Store, GIANT Direct, and Giant Food Stores are nearby grocery options for convenient shopping.
Which nearby services can help if I need additional automotive or repair assistance near AutoZone Lancaster?
Nearby services include U-Haul Neighborhood Dealer for truck rentals and K & D Factory Service for appliance repair.