Business Details
About
Towing Service Station
Alliance Towing & Recovery provides towing services, emergency roadside assistance, specialty towing services, and vehicle holding services to the Lancaster County, PA area.
Location
Alliance Towing & Recovery
2060 Lincoln Highway East, Lancaster, PA
17602, United States
Hours
Reviews
4.4
83 reviews
5 stars
67
4 stars
2
3 stars
3
2 stars1
1 star
10
- SMSteve MooreNov 11, 20255.0I had my check engine light start to blink on my vehicle and realized it wasn't safe to drive. I called AAA and Alliance to pick it up and take it to a nearby shop. Steve, the tow truck driver for Alliance, was extremely helpful and even asked what was going on with the vehicle and some possible things it could be. Thank you, Steve, for your help! I highly recommend Steve and the team from Alliance.
- ESElliott SimmsOct 22, 20255.0Totally professional, congenial, and accommodating tech (Zack).
- MAMcKenna AleksivichOct 15, 20255.0Happy to give Steven Miller a great review. Got connected with him from my AAA call. Although, I had to wait a long time for my tow, I don't think Alliance is at fault. Steve got to our car, tried to give us any first look advice he could which was appreciated. Ultimately we had to get towed. He handled everything quickly. We had to have the car towed again the next day to a different shop and got Steven again. Again, quick, helpful, and very communicative.
- MFMichelle FridayJul 25, 20255.05 stars isn't enough for this company, Steve & Kody came out to tow our Rv that burned, took the time to carefully wrap it. Cleaned up every piece that was laying on the ground , showed up when they said they would. Would not hesitate to use Alliance again for any towing needs ! Thanks Kody & Steve!!
- BRBrenda RisnerJul 8, 20255.0We highly recommend Alliance Towing. They were contracted through AAA when our truck needed towed. Steve showed up right on time and was extremely helpful. With Steve representing Alliance, we would never go any place else. He was safe, professional and understanding. (to our emotions, especially after a viscous curb destroyed the wheels and tires on one side of our brand new 2500 HD Silverado!) Don't hesitate to call Alliance for towing. And I'd ask for Steve to be the driver who answers your call for help!
Frequently Asked Questions About Alliance Towing & Recovery
Can I ride with the driver to the drop-off location?
Generally, passengers are permitted to accompany the driver, provided there is sufficient space in the cab and it is deemed safe. Please inquire with our dispatcher when you contact us for service.
What areas do you provide towing services in?
Our towing services cover Lancaster county and its surrounding areas. Depending on availability, we may be able to extend our services to more distant locations.
What types of vehicles can you tow?
We are equipped to tow a wide range of vehicles including cars, trucks, SUVs, motorcycles, campers, RVs, and light-duty commercial vehicles. For heavy-duty towing needs, please contact us for availability.
Do you offer 24/7 emergency towing?
Yes, our towing and roadside assistance services are available 24 hours a day, 7 days a week to address your emergency needs.
How long will it take for a tow truck to reach me?
Response times can vary based on your location and current traffic conditions. Typically, our average response time ranges from 30 to 60 minutes.
Can you help if I'm locked out of my car?
Yes, we offer a range of roadside assistance services including lockout assistance, jump-starts, fuel delivery, and flat tire changes in addition to our towing services.
Do you tow vehicles from private property?
We do provide towing services for unauthorized or abandoned vehicles on private property. However, proper authorization from the property owner is required before we can proceed.
How much does towing cost?
Our towing rates are determined by factors such as distance, vehicle type, and the specific service required. We provide transparent pricing before initiating any tow to avoid unexpected charges. We accept cash, major credit cards, and in certain cases, insurance or motor club coverage.
Will my insurance cover towing costs?
Coverage for towing costs depends on your specific insurance policy. Many auto insurance and roadside assistance plans do include towing coverage. We can provide an invoice for your reimbursement claim if necessary.
Can you tow my car if it won't start but is parked in a tight space?
Our experienced drivers are equipped with the necessary tools and expertise to safely tow vehicles from challenging locations, including tight spaces, garages, or areas with limited access.
Can passengers ride with the driver to the drop-off location?
Passengers are generally permitted to accompany the driver if there is enough space in the cab and it is safe. Please check with our dispatcher when you contact us.
Which areas do Alliance Towing & Recovery serve for towing?
We provide towing services covering Lancaster County, PA and surrounding areas. Services to more distant locations may be available depending on availability.
What types of vehicles can be towed?
We can tow cars, trucks, SUVs, motorcycles, campers, RVs, and light-duty commercial vehicles. For heavy-duty towing, please contact us.
Is emergency towing available 24/7?
Yes, we offer towing and roadside assistance services 24 hours a day, 7 days a week to address emergency needs.
What is the typical response time for a tow truck?
Response times vary by location and traffic but typically range from 30 to 60 minutes.
What roadside assistance services do you offer besides towing?
We provide lockout assistance, jump-starts, fuel delivery, and flat tire changes in addition to towing services.
Do you tow vehicles from private property?
Yes, we tow unauthorized or abandoned vehicles from private property with proper authorization from the property owner.
What payment options are accepted for towing services?
We accept cash, major credit cards including American Express, Discover, Mastercard, Visa, and in some cases insurance or motor club coverage.
How can nearby automotive services complement your towing service?
Nearby places like Daltons Towing Recovery, Slim's Alignment, and LanCo Tire and Auto Service offer automotive repair and tire services that customers can visit before or after towing for vehicle maintenance or repair.
What nearby facilities can customers use while waiting for service?
Customers can visit nearby spots like Hawthorn Suites by Wyndham for lodging, Taco Bell for quick meals, or Walmart Lancaster for shopping and pharmacy needs while awaiting our service.