Advance Auto Parts

4.3
222 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1282 Millersville Pike in Lancaster offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1282 Millersville Pike, Lancaster, PA
17603, United States

Hours

Reviews

4.3
222 reviews
5 stars
137
4 stars
50
3 stars
15
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Staff Knowledge

Several reviews highlighted the staff's knowledge and expertise, particularly in helping customers choose the right products and providing installation assistance.

Long Wait Times

Customers frequently reported long wait times due to understaffing, leading to frustration and dissatisfaction.

Product Availability

While many customers found the store well-stocked, some experienced issues with incorrect inventory information and missing items.

Mixed Experiences

Feedback varied significantly between locations, with some customers having excellent experiences while others reported poor service.
  • JF
    Jeffrey Fronina
    Dec 11, 2025
    1.0
    They have no clue what their doing, costing me more money. They gave me 2 wrong batteries, which they have on record, so now i have to get a new alternateur, really
  • AS
    Ann Seaton
    Dec 2, 2025
    5.0
    Blaine R was very knowledgeable, friendly, customer service-oriented, and went above and beyond to help me install the items I purchased. He installed my windshield wipers in the dark, cold and rain. He didn't make it seem like it was an inconvenience at all. I very much appreciate Blaine's help!
  • AL
    Ashby-Tucker Environmental, LLC
    Nov 22, 2025
    1.0
    Lazy, liars or both? My kids going to college nearby has an obvious battery problem in a 2013 Silverado. I sent him to this Advance (Sat 11/22, 11:00) because I’m a big fan of them back home. They told him it takes a specialist to even test the battery on a Chevy pick up truck and a specialist to install a battery. Would not help him. I sent him to a nearby AutoZone and of course they took care of it no problem. I’m appalled.
  • DL
    Durelle Leaman
    Oct 17, 2025
    3.0
    Understaffed and Overpriced - I walked in to get a pair of headlight bulbs for my wife's car. I realized I could buy the exact bulbs 27% cheaper through an online source, but my wife wanted the headlights that evening, so I began waiting in line. and waiting ... and waiting ... There seemed to be only one employee working at the counter and there were multiple people in front of me. I don't know exactly how long I waited, but eventually my desire to save some money overcame my desire to wait in that line, so I put the bulbs back on the rack and walked out of the store.
  • ST
    Stephen Thomas
    Sep 3, 2025
    5.0
    Friendly workers, and they installed the new windshield wipers at no additional cost. You do pay a little extra for wiper blades here, but it's worth it when they install them for you.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*