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Advance Auto Parts

4.3
(224 reviews)

Business Details

1282 Millersville Pike, Lancaster, PA
17603, United States
(717) 392-5510
https://stores.advanceautoparts.com/pa/lancaster/1282-millersville-pike

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1282 Millersville Pike in Lancaster offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1282 Millersville Pike, Lancaster, PA
17603, United States

Hours

Reviews

4.3
224 reviews
5 stars
138
4 stars
50
3 stars
15
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness and knowledge, while others were criticized for being rude or unprofessional.

Staffing Issues

Several reviews mention understaffing, leading to long wait times and inadequate service during busy periods.

Product Availability

Customers appreciate the variety of products available, but there are complaints about misinformation regarding stock and pricing.

Installation Services

Many customers valued the free installation services offered, particularly for batteries and wiper blades, enhancing their overall experience.
  • SW
    Sean Whitworth
    2 days ago
    5.0
    Thanks for the free education as to how change my wiper blades. I appreciate you!👏
  • KR
    Keaton Reckard
    Feb 5, 2026
    1.0
    General manager Orville S. Claimed my items were opened while processing my return of 2 unused, unopened items, looking for a reason to deny the return trying to claim “tools are non returnable” “the return policy is right there at the front of the store” then proceeded to read the entire return policy which said nothing of the sorts and returned my items anyway. Very unprofessional, and lost my business at this location. Would be nice if the general manager didn’t lie to my face and have an attitude the entire time over $50 of unused items, for what, just to return it anyway? Just put the fries in the bag little bro.
  • JF
    Jeffrey Fronina
    Dec 11, 2025
    1.0
    They have no clue what their doing, costing me more money. They gave me 2 wrong batteries, which they have on record, so now i have to get a new alternateur, really
  • AS
    Ann Seaton
    Dec 2, 2025
    5.0
    Blaine R was very knowledgeable, friendly, customer service-oriented, and went above and beyond to help me install the items I purchased. He installed my windshield wipers in the dark, cold and rain. He didn't make it seem like it was an inconvenience at all. I very much appreciate Blaine's help!
  • AL
    Ashby-Tucker Environmental, LLC
    Nov 22, 2025
    1.0
    Lazy, liars or both? My kids going to college nearby has an obvious battery problem in a 2013 Silverado. I sent him to this Advance (Sat 11/22, 11:00) because I’m a big fan of them back home. They told him it takes a specialist to even test the battery on a Chevy pick up truck and a specialist to install a battery. Would not help him. I sent him to a nearby AutoZone and of course they took care of it no problem. I’m appalled.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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