Advance Auto Parts

4.3
221 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1282 Millersville Pike in Lancaster offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1282 Millersville Pike, Lancaster, PA
17603, United States

Hours

Reviews

4.3
221 reviews
5 stars
136
4 stars
51
3 stars
15
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Staffing Issues

Several reviews noted that the store was often understaffed, leading to long wait times for service.

Product Availability

Customers appreciated the wide range of products available, although some experienced issues with stock and misinformation regarding product availability.

Pricing Concerns

While some customers found prices to be reasonable, others felt that certain items were overpriced compared to online options.

Mixed Experiences

Feedback varied significantly, with some customers having excellent experiences while others reported poor service or unhelpful staff.
  • AL
    Ashby-Tucker Environmental, LLC
    1 day ago
    1.0
    Lazy, liars or both? My kids going to college nearby has an obvious battery problem in a 2013 Silverado. I sent him to this Advance (Sat 11/22, 11:00) because I’m a big fan of them back home. They told him it takes a specialist to even test the battery on a Chevy pick up truck and a specialist to install a battery. Would not help him. I sent him to a nearby AutoZone and of course they took care of it no problem. I’m appalled.
  • DL
    Durelle Leaman
    Oct 17, 2025
    3.0
    Understaffed and Overpriced - I walked in to get a pair of headlight bulbs for my wife's car. I realized I could buy the exact bulbs 27% cheaper through an online source, but my wife wanted the headlights that evening, so I began waiting in line. and waiting ... and waiting ... There seemed to be only one employee working at the counter and there were multiple people in front of me. I don't know exactly how long I waited, but eventually my desire to save some money overcame my desire to wait in that line, so I put the bulbs back on the rack and walked out of the store.
  • ST
    Stephen Thomas
    Sep 3, 2025
    5.0
    Friendly workers, and they installed the new windshield wipers at no additional cost. You do pay a little extra for wiper blades here, but it's worth it when they install them for you.
  • ST
    S Trump
    Jul 25, 2025
    3.0
    Gentlemen was super helpful. Started with a new girl helping, but I couldn't tell if she was new or just could care less.
  • AB
    Ames Burton
    Jul 10, 2025
    5.0
    I cannot overstate how wonder Maria is. I came in after having trouble starting and running my car. The store was busy and understaffed, but Maria was attentive and thorough. I’ve been at other stores in the past where I feel rushed or disregarded, but I didn’t feel that in the slightest. She was able to get my battery changed and double-checked to make sure I didn’t need a new alternator. I would happily go out of my way to go to this location as long as I knew Maria would be there.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*