Enterprise Rent-A-Car

4.2
432 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Irwin, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Irwin location today.

Location

Enterprise Rent-A-Car
10750 State Route 30, Irwin, PA
15642, United States

Hours

Reviews

4.2
432 reviews
5 stars
291
4 stars
54
3 stars
21
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees who provided exceptional service.

Vehicle Availability

There were mixed reviews regarding vehicle availability, with some customers expressing frustration over not receiving the car they reserved or being offered unsuitable alternatives.

Efficiency

Customers frequently noted the quick and efficient service during the rental process, highlighting fast check-ins and easy returns.

Cleanliness

Some reviews mentioned issues with the cleanliness of the vehicles, with reports of cars having unpleasant odors or not being properly cleaned before rental.

Communication Issues

Several customers reported problems with communication, including unreturned calls and lack of follow-up regarding reservations and vehicle availability.
  • TC
    Tiffany Carrington
    Dec 4, 2025
    5.0
    I recently had an interaction with a deer and my car lost the battle ☹️ of course I filed my claim. I wasn’t able to drive to my local (Irwin) Enterprise so they came to pick me up. I had the pleasure of meeting Justin, Sean, Josh and John. They were absolutely superb! So hospitable and knowledgeable of all my questions and concerns. I’m already frustrated with my incident but they made my experience comfortable. They even made me laugh a little, which I needed at that moment. These guys are very professional and patient. This is what US customers need. So I say THANK YOU Irwin Enterprise for all of your help! My tires were getting low (due to the cold weather) I called in to see if they could put air in my tires (I’ve had the car for a few days now) and Justin took care of me. He even washed the car for me! Thanks again guys, you truly ROCK!!! And thank you Enterprise for having these gentlemen on your team!
  • KH
    Kathy Hankey
    Dec 2, 2025
    5.0
    Perfect experience and customer service! The rental car was brought to the shop with no waiting. I dropped it off at the shop when my car was done. Then received a follow up call to make sure I was satisfied
  • CU
    Candice Ursiny
    Nov 23, 2025
    5.0
    I needed an SUV to take down to Ocean City for 5 days and I did find what I needed.
  • JD
    Jeri Deedrick
    Nov 22, 2025
    5.0
    I recently needed a rental car while having some body work done on my own car. The body shop recommended Enterprise. I was very happy with my experience . They delivered the car to the body shop and picked it up there when the work was complete. Everyone was pleasant, friendly, and easy to work with. The car was clean and easy to handle.
  • RA
    Rachel Anderson
    Nov 17, 2025
    1.0
    Shout out to the woman I just spoke to from the Irwin location who told me it was above her pay grade to look into a refund for me. I used to really enjoy running through Enterprise, however the Last 5 years this company has seriously lowered its standards. Never have I ever dealt with such disrespect or miscommunication with any business in my life. The woman on the phone also told me that nothing was wrong with my vehicles, however two of them stopped driving completely. I plan to pursue this and I have recorded audio of our phone call showing the way she spoke to me. Currently on hold after being given multiple excuses and no true answer on how I could be lying when 2 vehicles stopped driving completely.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Irwin, PA offer?

Enterprise Rent-A-Car in Irwin offers car rental services including van rentals, luxury cars, and airport pick up options.

What are the operating hours for Enterprise Rent-A-Car in Irwin?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and is closed on Sundays.