Monro Auto Service and Tire Centers

4.2
503 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1336 Oakland Avenue, Indiana, PA
15701, United States

Hours

Reviews

4.2
503 reviews
5 stars
371
4 stars
32
3 stars
11
2 stars
10
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly manager Gary, for being friendly, helpful, and professional.

Pricing Issues

Several reviews mentioned concerns about being overcharged or quoted higher prices than expected for services.

Service Quality

Mixed feedback on service quality; while some experienced efficient and thorough service, others reported poor repairs and additional issues after service.

Appointment Management

Customers expressed frustration with appointment scheduling and delays, with some stating they were not seen at their scheduled times.

Professionalism

Instances of unprofessional behavior were noted, particularly in interactions with customers, leading to dissatisfaction.
  • SB
    Steve Bytner
    Nov 13, 2025
    5.0
    The G.M. was very nice. They do price matching, so you can't go wrong. Helps keep money in the local area.
  • BK
    Bridget Kielek
    Nov 12, 2025
    1.0
    If I could give negative stars I would. Scheduled an appointment through my warranty company as they were a "trusted provider"... Should have ran away when the MANAGER bad mouthed the car company along with the warranty company while I was there to drop it off. Was given 3 different dates my car would be available for pick up only for that day to come and KYLE (the manager) to have another excuse as to why my car wasn't done. When I asked why my car wasn't a priority after sitting for 2 weeks I was told the job was to big for a mechanic to focus all their time on when they had 9 other cars to work on... My final straw was when I was told "Its not my problem you dont have a car, I cant tell you when we'll be able to get to it." When given the same energy they were putting out to their customer... They call the Indiana police and refuse service 🤣 Calling corporate is just as big of a joke because the "customer relations" (option 2) just hangs up on you . Sent online complaint and NOTHING. JUST DONT GO HERE!!!! You'll be sorry!!!!
  • GJ
    Gary Jester
    Nov 10, 2025
    5.0
    When I needed help they were there for me
  • DC
    Dave Champion
    Nov 5, 2025
    2.0
    I appreciate how they can work a person into there schedule at the last minute with my busy schedule as far as a oil change but was very disappointed when I went to get into my pickup after they serviced it to find black oily smudge marks all throughout the inside from when the young man got in my truck to pull it out. I ended up having to wipe out the inside & the steering wheel before driving it. Also had the wipe off the outside door & the hood and fender I’m just glad it was my pickup and not my wife’s car.
  • BC
    Barbara Cripps
    Oct 24, 2025
    1.0
    The representative I made apt with quoted me $49.95 for synthetic oil change w/tire rotation. I made apt for 11am. ā€œ2 hours laterā€ I’m finally checking out with my bill $124.00..!! UNREAL. I will never do business at Monroe again and I will let people know of my experience.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top-quality brands.

What are the operating hours of Monro Auto Service and Tire Centers?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.