Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
206 reviews
5 stars
128
4 stars
21
3 stars
9
2 stars
6
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently noted delays in service, particularly with appointments not being honored or taking much longer than expected.
Customer Service
While some reviews praised the friendly and helpful staff, others reported rude behavior and poor communication, leading to a mixed perception of customer service.
Honesty and Transparency
Several customers expressed concerns about being upsold unnecessary services, particularly women who felt they were taken advantage of.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences with specific staff members who provided exceptional service and went above and beyond to assist.
- JBJay BrandtNov 26, 20255.0Great people. Made a 8:00am appointment and was out the door with 4 new tires at 9:45am.
- CSCarmine StevensSep 13, 20255.0This was an absolutely fantastic place, those men in there are seriously big and strong. They man handled my tires and did a darn good job too. 10/10 professionalism.
- CCCheryl CarreraJul 27, 20215.0Very efficient & quite reasonable for amount of work they did.
- SSSLSep 19, 20195.0Friendly and very helpful, I will definitely go back
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Hummelstown offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including tire sales, oil changes, and general auto repair.
Where is Goodyear Auto Service located?
It is located at 1151 Mae Street, Hummelstown, PA 17036-9186, USA.
What are the business hours for Goodyear Auto Service in Hummelstown?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary with closures on November 27 and December 25.
Does Goodyear Auto Service offer pickup or delivery services?
Yes, they offer in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair-accessible entrance, parking, and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby places can I visit before or after my service at Goodyear Auto Service?
Nearby you can visit Applebee's Grill + Bar for dining, Weis Markets for grocery shopping, and Pet Valu for pet supplies, all located close to 1151 Mae Street.
Are there other automotive-related stores near Goodyear Auto Service in Hummelstown?
Yes, nearby automotive-related stores include Goodyear Tire Center, Fibrenew Hershey-Harrisburg (auto repair), and another Goodyear Auto Service location.
How can nearby mobile phone stores be useful when visiting Goodyear Auto Service?
Nearby mobile phone stores like Verizon, Cellular Sales, and AT&T Store can help customers stay connected or troubleshoot phone issues while their vehicle is serviced.