Customers reported both quick service and frustrating delays, with some experiencing long wait times despite having appointments.
Customer Service
Feedback on customer service was mixed; while some praised the friendly and helpful staff, others reported rude interactions and feeling taken advantage of.
Professionalism
Several reviews highlighted the professionalism of staff, particularly praising specific employees for their helpfulness and knowledge.
Appointment Issues
Numerous customers expressed frustration with the appointment scheduling system, noting that their scheduled times were not honored or that the staff was unaware of their appointments.
Pricing Concerns
There were complaints about perceived upselling and high prices for services, with some customers feeling they were charged for unnecessary repairs.
NC
Nick Conlin
6 days ago
2.0
This shop couldn't even change a window regulator. Stick to tires goodyear.
JB
Jay Brandt
Nov 26, 2025
5.0
Great people. Made a 8:00am appointment and was out the door with 4 new tires at 9:45am.
CS
Carmine Stevens
Sep 13, 2025
5.0
This was an absolutely fantastic place, those men in there are seriously big and strong. They man handled my tires and did a darn good job too.
10/10 professionalism.
RM
Randy Minnick
Feb 10, 2025
1.0
Had an appointment for a inspection on my work van on 2/5/25 AM it is now 2/11/25 and they still tell me no one has looked at it.
MP
michael phillips
Sep 6, 2019
1.0
A customer in this establishment's parking lot had a flat tire. They would not change her tire. They stated that they were real busy and couldn't get to it.
But in the Spirit of good customer service, wouldn't you let just 1 person take 10 minutes and change her tire for her?? Instead, she had to call me to come all the way out and change it.
Neither of us will ever return to that place
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Hummelstown offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including tire sales, oil changes, and general auto repair.
Where is Goodyear Auto Service located?
It is located at 1151 Mae Street, Hummelstown, PA 17036-9186, USA.
What are the business hours for Goodyear Auto Service in Hummelstown?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary with closures on November 27 and December 25.
Does Goodyear Auto Service offer pickup or delivery services?
Yes, they offer in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair-accessible entrance, parking, and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby places can I visit before or after my service at Goodyear Auto Service?
Nearby you can visit Applebee's Grill + Bar for dining, Weis Markets for grocery shopping, and Pet Valu for pet supplies, all located close to 1151 Mae Street.
Are there other automotive-related stores near Goodyear Auto Service in Hummelstown?
Yes, nearby automotive-related stores include Goodyear Tire Center, Fibrenew Hershey-Harrisburg (auto repair), and another Goodyear Auto Service location.
How can nearby mobile phone stores be useful when visiting Goodyear Auto Service?
Nearby mobile phone stores like Verizon, Cellular Sales, and AT&T Store can help customers stay connected or troubleshoot phone issues while their vehicle is serviced.
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